University of Phoenix Reviews
Student & Graduate Reviews (1,248)
I enrolled at the UofP after going to a junior college for a couple of years. I had amassed enough credit hours for an associates degree this way. Nearly all of my credit hours transferred over, which was cool. I found the writing assignments challenging at Phoenix, and the instructors were supportive. I didn't feel I learned as much as I did at the traditional 'bricks and mortar' school though.
The instructors weren't critical enough of my work. I felt like I got easy A's most of the time. At least in a traditional school the professors critique your work. At Phoenix, most of the instructors are part time, so they don't have time to do their jobs properly - either that, or they really can't be bothered. In my opinion, this school doesn't offer the challenges or the stimulation that a traditional school does. Yes, I did work for my IT degree, but I didn't learn as much as I feel I should have. For the money that I paid for my degree, I wouldn't do it again. University of Phoenix has a bad rap for a reason - it's too expensive and the education you'll receive from here is sub-par.
I have had a great experience with University of Phoenix, so I was a bit surprised by some of the negative reviews.
UoP is not a diploma mill. You do manage to trim a few months off of the total time to complete your degree, but that is only because you don't take breaks between classes.
Yes, UoP is expensive. They offer you amazing advisers throughout your time as a student, an online library, multiple avenues of help with any problem you might have, workshops for any subject you may have trouble with, and all of the materials you would have otherwise had to purchase. The only problem with the materials is that you must be literate and capable of clicking the mouse to take advantage.
The course work can be demanding. You do have to pay attention, show some initiative, and maintain your own schedule. There is an attendance policy and required participation in class discussion. You are well warned that you must meet attendance or be dropped. If you later want to whine about your personal life interfering when you ignore these policies, understand that they aren't required to bend the rules for you. Quite frankly, if you don't have 5 minutes a day twice a week to write "I'm here" in a forum post, perhaps you are too busy to further your education.
I have 4 job offers from respected companies with starting salaries I couldn't hope to match without my degree. These offers are on the condition that I finish my degree on time with no delays.
Having a degree from any school does not mean that you will be able to work in your chosen field. An application does not only want a copy of your degree, so it isn't the only deciding factor. Communication skills, attitude, and previous experience will be considered.
In short, just because you are paying and feel like a consumer does not entitle you to a degree, only to the opportunity to pursue one. If you post in this forum with poor spelling, structure, and grammar complaining that UoP confused you, most will identify the source of that confusion as something other than the school.
Ok folks, yes this is college and it is not a joke you do have to do your work and engage yourself in class. However the service that is provided in the student financial aid department leaves a lot to be desired. They do not follow their own rules on how and when you money pays for classes, I am a single parent and this takes alot of my time and is very important to me, oh ya by the way I an PAYING a pretty penny for crappy service, if I treated my customer's the way they treat the students accounts and the lip service that I have been served I would be FIRED from my job.
It is just so frusterating because it seems to be about money for them, now understand this I get that this is a business which I have no problems with HOWEVER, DO WHAT YOU SAY IS COMPANY POLICY. This has been an on going problem and it just makes me want to walk away. I have enough to do and worry about in my daily life, if I cant trust my school to do what they say they are going to do THEN who can you trust??? They use the word school to make money as there is a built in trust for people when they deal with a "school" U of P has given that a new meaning for me. My son's college does not function like this so people cant say well she doesnt understand how it works..... BS!!!! They LIE and I am sick of it.
You get out of an education what you put into it. That being said, if you are willing to apply yourself, University of Phoenix is an amazing school. I obtained my AAHCA/PP in November of 2011, and received four offers for employment before I even graduated. In July 2013, I will graduate with my BSHCA/LTC. People amaze me with how much they complain about this school, but then go on to explain that they expected some type of special treatment.
Assignments have due dates for a reason, so you have to budget your study/class/work/family time accordingly. It is not the instructor's responsibility to adjust his or her assignment acceptance policy so you can get done what you need to. How would it be fair to your classmates that you get to turn in your assignments whenever you please, while they have to have them in at a specific time? Is your boss going to give you time off or let you only come in on weekends because you have "other things to do"? No, he or she will not, thus you construct your life around your work schedule. Same goes for school.
Grow up, and stop acting like the world owes you something. Work for it, and you will earn it. The counselors and instructors have all been amazing at this institution, and I could not ask for a better educational experience. All of my instructors have returned my e-mails within 24-hours of receiving them. Most instructors at UoP work second jobs, have families, etc. They're just as busy as we are, so students really can't ask for better than 24-hours for a response time. If you had a bad experience at this school, it's your own fault. Suck it up, quit playing the blame game, and simply admit you could not bring yourself to do the work (which IS on a college level), could not find the time needed to complete the work, or you just gave up.
I graduated from the University of Phoenix in 2005. I will acknowledge the school is expensive and the student counselors can sometimes be frustrating. However, what I received in return for those minor nuisances was well worth it to me. This is not the University for the lazy. No one forces you to read the material or complete the assignments. You do have to work as a team and everyone receives the same grade. The person who completed 10% and the person who completed 90%. I have never had a problem getting a job or respect.
The year I graduated my salary increased 52,000.00. I will admit that I had almost 15 years of experience in my industry by then but I was never considered management material. If anything, UOP will improve your communication and presentation skills tenfold. I think the more on-line and fast track schools that arise, the less respect they all get. Everyone is entitled to their opinion so I just thought I would share mine as well.
One last note; I worked for a major oil and gas company in Houston and they reimbursed my tuition and fees as long as I received a B+ or better each class. I don’t know of any legitimate business HR that would not do their research and know if a school has the credibility to deserve funding your employee’s education. Just my two cents …
I attended the University of Phoenix for a little over three years and felt that I was being ripped off the whole time.
The text books are outdated and the instruction is substandard.
I did try to change schools, but other schools would not take all of the credits from the U of P and there was not enough money left in the financial aid to start my program over again.
It is a for profit school that cares only about the money and not about the students future.
I attended UoP for 4 years. Yes, it was hard work but you have to put in the effort. I can honestly say that i haven't had many bad experiences with UoP. I did 3 years on campus and 1 yr online. I worked my butt off!! I did not have a life whatsoever when i attended UoP because i wanted to stay focused. As far as learning teams are concerned i was fortunate enough to have the same people on my team for almost 3 years. We were hard workers and knew what needed to be done.
Sometimes we would have to add an additional member to the group. If they did not pull their weight we would let the instructor know and they were dealt with accordingly. The instructors were very knowledgeable and they really wanted to see us succeed. The only thing i dont agree with is the tuition because its so expensive and i would like for UoP to be a little more consistent across the board. I had great counselors they checked up on me from the time i started at UoP up until i graduated. I am very blessed and thankful that my experience there was a good one.
As far as the negative comments make sure that you don't base your entire experience at UoP over one incident. Im sure people have had bad experiences here and i am sorry that your experience could not be as good as the one i have had. Just ask yourself did you give it your all... If so,then this school may not be for you. I suceeded at this school by doing the best work possible, asking questions,turning assignments in on time and having a positive attitude. If you cant get information from your primary counselor ask another counselor im sure they wont have a problem with helping you or answering any questions you may have.
If you are looking for someone to hold your hand the whole way through this is not the school for you. Learn to take the initiative and seek whatever it is you are wanting to know instead of waiting around on someone to get back with you.If one person doesn't give you the info go to the next..Thats one of life lessons. I AM A PHOENIX!
When I enrolled in the Associates in Accounting my enrollment advisor told me that my tution was going to be $9800 total. I thought that sounded really low so I asked her "Is that for everything my whole 2 years and all the fees and everything?" and she said yes.
Well I was getting help through Tribal membership and my advisor through them was getting more info on my degree and the school and found out it was really OVER $24,000! So I called my enrollment advisor about this and she kept telling me that we talked about that and said that she could lose her job if she lies about the cost and she kept telling me that she told me that it was $9800 for my first year and the first year didn't give me enough credits so my second year was a lot more than my first year!! And I know for a fact that she did not tell me this! It isn't the cost that makes me mad it was the fact that I was lied to!
Makes me wonder what else she lied to me about. But also they say we fit school around your schedule not the other way but yet you got to write 3-5 DQ (depends on the instrutor) a week then you have to write 2 substantive reponses on 4 different days of the week!! I work full time so when I was home I was on my classes all the time trying to get a good participation grade!! So I will NEVER recommend this school to anybody not even my worst enemy!!
It has been a year since started with UOP, and frankly, I have had nothing but problems. :-/ I really wanted to go back to school, and it seemed that UOP was great. I made the call that very same day, and talked to an 'advisor'. He was very nice and directed me through different things that I would need to know and how the school worked (online). Well, after I agreed to everything, I finally started taking my orientation classes. I cannot really recall what actually happened, but I think I did not post enough participation, so they had to drop me and I had to start over. I was very confused, and when I called my advisor, he gave me the hardest time! I could not believe that he really was trying to give me an attitude. I was ready to cry because he said, "Some people are not made for school. While some people choose to work, others choose to not be dedicated." I was very upset with him because I am a very dedicated, hard working, individual. Just because I made a mistake, I had to get dropped and he said, "You can re do the course all over again."
So, I just bit my tongue, and re did it. After that incidident, I found out that I was pregnant with my second child. I was due to have my son in Jan. 2012. I did not have any problems since that incident, besides my advisor never calling and asking me if I am doing okay, or anything amongst that. -_- I decided to call my advisor to let him know that I was pregnant, and I was due in January. He told me that he would call me around that time or a month before to let me know what options I had afterwards. Well, it was a month before I was supposed to have my son and still no word from him. So, I decided to call him. He did not answer, go figure. So, a week went by and finally, he answered. We went over what was going to be done, etc. He told me to let my instructors know when I would be having my son. About two weeks before my due date, I was told that I was going to have a C-section on a specific date. I called my advisor, and he did not answer, so I left him a message. I told my instructors at the time and they were leniant toward my situation and said that I could take the final whenever I was coming back.
Well, I had my son and I had complications toward my C-section. My head was definitely not with school, so I decided a LOA (leave of absence) would be the best thing for me. I was told that a guy would contact me and he never did. So, I had to find out who I was supposed to get a hold of. Here, they had me contact the wrong person, fill out paperwork for a completely different thing, and then after all the money I spent to send out copies to them, I had to re do it all with a different set of paperwork. It took almost three weeks to get the paper work in. The whole two months of absence defintely helped me out, but stressed me out because of how poorly they were. My mother even wanted to contact them and discuss why they were screwing things up. They did not even allow her to talk to them. I had to put myself and her on three way, even though I gave her my permission to talk over about my school work??? Okay, so after I came back, everything was going like it usually is. No word from advisor, learning things that do not even make sense within what I am trying to go for. Up until, a week ago, I had an assignment that came back that said I plagerized and that a letter would be sent to the office on behalf of me. I was so livid! I wrote the instructor saying, I did not mean to do it what so ever, matter of fact, I had cited my work just INCORRECTLY. She now treats me horrible just because I made a mistake on citing. I am very upset and do not know what to do. I am at the point where I would like to quit because I am stressing more over this school. I have two kids, a two year and a six month old and it gets very stresful on days. I do NOT need this on top of it. I never ONCE had a problem within all my school years on plagerisiam. Just because one mistake, they make it out to be that I am a terrible person who 'copies' work. That is not the case. I just do not know what to do anymore... I am not saying do not go to this school, but DEFINITELY, WITH OUT A DOUBT, LOOK INTO IT! Big mistake on my half.
I'm very surprised by the number of poor reviews of University of Phoenix. I've been a student of UoP for about a year. I love it! I'm a stay at home Mom, to a rambunctious 19 month old. UoP fits into my busy life. Thats not to say that the work is easy, because it surely isn't. If your looking to have your hands held like a kindergartener, your in the wrong place.
Depending on the class you will have 1-3 assignments per week. And discussion questions in 1/2 classes (it alternates) each week. Along with 2-3 DQs that you must answer. You also have to post 2 times. On 4 separate days during the week. It does not matter which days, as long as you meet this quota. Its not a very hard thing to do.
There are places to get assistance such as the University library and calling your adviser. Tech support is always there if you have any technical issues with your ecampus page. (Ive not had many)
At the beginning of each class the teacher gives you a syllabus which clearly outlines what you will need to do for the entire 9 weeks of the class. This way, you can work ahead. (a good idea in my opinion) There is a final project for each class. They are worth about a quarter of your grade, so its important that you do them and do well.
The only main issue Ive ever had was APA formatting, but that's not something that is specific to University of Phoenix. And its something that you learn over time.
The enrollment and financial aid process was all-in-all quite easy and didn't take long. I started school about a week from the day I started talking to them!
I would recommend University of Phoenix to anyone who is committed to getting your degree. Its worth it 100%!