University of Phoenix Reviews

3.25 out of 5 stars
(1,315 Reviews)
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,315 students said this degree improved their career prospects
61% of 1,315 students said they would recommend this school to others
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Student & Graduate Reviews

3.3 out of 5 stars
Mary Jo Saenz - 5/7/2018
Degree: Psychology
Graduation Year: 2013
"Just like any other institution, the University of Phoenix had its ups and downs. After attending both brick and mortar and online universities I can conclude that it is much easier in a brick and mortar classroom to get lost in the nether and avoid participation, but still, come out with an A. This is not the case with online schools such as University of Phoenix participation is required to pass. However, I got a lot more out of the class. I would have to say the work was more difficult because to participate in class it is mandatory that you read everybodys responses on top of required texts. You also had to write more than just the weekly assignments and term papers because to respond to your classmates you must write out your responses. The benefit of education online is that it allows you to adjust school around your work and family schedule rather than adjusting family and work around class schedules."
1.3 out of 5 stars
TB - 5/7/2018
Degree: Business
Graduation Year: 2019
"Going to UOP is like self teaching. They don't have professors, they have facilators. You must learn all the content yourself. Most of the assignments are just writing. I have a math class and still have to write 8 posts a week! The practice problems in the math lab are things you haven't covered yet. For example the problems you are assigned in week 2 you don't cover in the videos until week 3 or 4. The facilators take a few days to respond on a course that has weekly deadlines. When I switched programs, my new adviser was horrible about getting things done on the computer and communicating with me. I am considering changing Universities after this course. I can't speak to financial aid because I am self pay. The only thing I liked about this school was Irv Keck. He was the one who enrolled me and has followed up with me often."
3.0 out of 5 stars
Casie - 5/2/2018
Degree: Business Administration
Graduation Year: 2018
"I'm suspecting fraud at the University of Phoinex. I'm retired Air Force and I'm in the process of completing my last class of the MBA program. I'm currently enrolled at the Chicago ground campus. After several calls I finally was told that the UOP lost its certification for Illinois ground campuses. However all of my instructors told me that the school was closing due to low enrollment. I'm coming to the community for assistance because my status has been changed from "active full time " to "active, less than part time" and the VA responsible for paying for my classes have billed me, stating that the campus (that I've been attending EVERY MONDAY" was closed effective 1December2017. I've tried contacting the school however I'm convientky disconnected whenever I'm transferred to the Admissions department. Is there anyone available to give me feedback on how to proceed. As of today I've been attending the Chicago ground campus. My enrollment status has been changed and the Va /911 Gi bill has told me that I will have to pay back the money that has been paid to UOP after 1 Dec 2017, which is when The UOP lost their certification to hold ground campuses in Illinois. The school admin Dept is giving me the run asking, I keep getting disconnected when I call for assistance . Any advice will help."
2.5 out of 5 stars
Onna - 5/2/2018
Degree: Business
Graduation Year: 2021
"Their financial department s*****. The representatives dont know what theyre doing. If you ask questions they just repeat the previous answer they gave you. Also, when it comes time to waiting on final grades the teachers will take days just to grade an assignment that has already been graded. Dont mind waiting on my grades until it comes time for me to get a refund and my disbursement days getting pushed back because my professor taking forever to post final grades."
1.1 out of 5 stars
A - 4/24/2018
Degree: Accounting
Graduation Year: 2019
"This online university has an awful support team, high tuition, and poor communication. I went 6 months without hearing from any adviser. Most of the time they had me waiting on the phone for over 15 minutes just to gain clarity on how to handle university policies. The instructors are somewhat helpful and can vary with biased grading. I am very displeased on how this university handles issues and would not recommend this institution for ANYONE."
4.6 out of 5 stars
Doctor of Management - 4/24/2018
Degree: Management
Graduation Year: 2016
"I was skeptical at first to pursue an online degree but was quickly reassured. The professors were great, the dissertation process led me through to completion, and I have been able to apply what I learned on the job. Some parties are reluctant to go to a for profit school online and so was I at first. I have met numerous people who attended doctoral programs at brick and mortar schools who take 10 years to discover they will be permanently ABD. My chair got paid the same if i finished my dissertation in 2 or 6 years. Therefore, he was motivated to encourage me through the process challenging me to work ahead. As a result, I completed the entire program in 2 months under 4 years while working my day job. It was challenging but definitely doable. Bottom line: I am glad I went to UoP."
3.0 out of 5 stars
Beth - 4/14/2018
Degree: Accounting
Graduation Year: 2015
"The curriculum and instructors are great and I would recommend U of Phoenix on those aspects. But I will warn that this is a for-profit school and I had the misfortune of dealing with the financial departments shady and aggressive tactics. I recently re-enrolled to finish my BS and that process went smooth. I had already completed the first week of class when I found they had charged my debit card on file $1194.00. When I called to find out why, I was informed my financial aid didnt go through so I am now out-of-pocket. I was not informed of this, and it seriously overdrafted my bank account so I went back into the portal to withdraw from my program and remove my card from my account. I knew that I didnt stand a snowballs chance at recovering that money, so I ate it and moved on. Flash forward 4 weeks later and I find ANOTHER $1194 drafted out of my bank account, just as I was recovering from the last charge. Now Im being told I never withdrew, even though I only completed 1 week of the last semester so that in itself shouldve been a system generated withdraw. I demanded my money back and that went nowhere. So I called my bank to dispute, got a credit while they investigated, only to have the charge reappear 2 weeks later because they somehow forced it through and the bank had to allow it, whatever that means. Im still dealing with this issue and had to cancel my debit card so they cant keep charging it (and I have no idea how they were able to charge it the second time, I double checked and that card was successfully deleted from my account)."
5.0 out of 5 stars
Megan Calkins - 4/7/2018
Degree: RN to BSN
Graduation Year: 2013
"The University of Phoenix online Bachelors of Science in Nursing program was exceptional. The classes for undergraduate are six weeks in length and the time flies. Working a full time job and managing a family did not allow me to attend traditional classes. I loved having the flexibility of logging in at any hour of the day to complete my schoolwork. The convenience of being able to start the class within a week instead of waiting for a traditional semester to begin. I was also very satisfied with the assistance provided by my assigned academic and financial advisers. They took care of all of the paperwork behind the scenes and called to check in with me frequently just to ask how I was doing! There is a lot of work entailed, but the assignments were all pertinent to the class and topics and the professors were all available and provided constructive feedback. The only aspect I did not particularly like was the team assignments. During the process, I felt it was unfair to be grouped with other people across the continent and it did feel liken not everyone had the same work ethic and the quality of work delivered was inconsistent. After I graduated and began working in project teams in my new role as a Nursing Director, I found that the experiences I had previously though of as negative actually turned out to be the most beneficial. In almost every workplace you have to encounter other people and work on projects with people of various skills and engagement."
1.3 out of 5 stars
EllieMae - 4/6/2018
Graduation Year: 2017
"Going to University of Phoenix was such a horrible mistake! The program itself is easy enough, but the academic advisers and the financial aid department are a nightmare! After I enrolled I immediately had to wait a month before starting because my financial adviser had screwed up the paperwork. The very next disbursement was withheld because my financial adviser did not collect the required paperwork from me. For my third disbursement, they accidentally sent my funds back to the lender!! This made me go into debt with the university, (which everything was supposed to have been covered by my financial aid). I ended up owing them almost three thousand dollars because of a mistake made by THEM. Fast forward three months later and they STILL didn't get the issue resolved. Luckily my Pell Grant came through and dropped my balance with UOP to about 600, but that's still insane when I should not have owed them a dime. During all of the issues I was having I had to call them DAILY because they refused to call me with updates. Aside from the financial issues, when I first signed up I was told that the program I was in would provide all of the credits I would need in order to obtain my degree, turns out that was a lie! They said I needed to get outside credits in order to graduate. Makes no sense! For over 11,000 a year in tuition, you would think that nothing else would be needed, but unfortunately I was lied to when I signed up. This school does not care about their students in the least. There is no way I would EVER recommend them to ANYONE. My experience with them has been a complete nightmare and I wish I had never signed up with them in the first place. I really wish there was a way to give them zero stars because they honestly do not deserve even a single one. If you are thinking about going to this university PLEASE look elsewhere! This place is absolutely awful and I can almost guarantee that you will regret ever going here."
1.7 out of 5 stars
Aaron - 3/29/2018
Degree: Education
Graduation Year: 2013
"I received my MBA from University of Phoenix in 2013. That experience was very streamlined and I enjoyed the program. I recently decided that I would go back for my Master of Education this year. I was wrong, this has been the worst decision that I could have ever made. In their effort to become better, actually made it worst. From day one Ive had enrollment reps who were not well versed on the program they represent. Through my own research on google, I completed my enrollment requirements! Navigating through the new site was a nightmare, completing field experience was very difficult and communicating with staff was a test! I finally spoke with an education specialist, that I didnt know I had, that tells me I am to go through a placement dept! WTF when was I supposed to get the memo that a placement dept existed! I am past fed up with this institution! After this class, I am completely done! I will never return!"

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