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University of Phoenix Reviews

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Student & Graduate Reviews (1,211)

4 out of 5

I earned my MBA in Global Management from the University of Phoenix in 2005. After starting in 2002, I transferred to a brick & mortar and then eventually transferred back to Phoenix, where they took most of brick & mortar credits. I thoroughly enjoyed the program and have made lifelong friends through it.

I was surprised initially at how much work was involved--not just in volume, but in how often you had to not only log-on, but log-on and contribute something substantial. There are no short-cuts. If you don't participate, you'll feel like you're falling behind right away--and that's because you will be.

Participation is crucial and if you fall behind with your individual work you won't have time to work on your team projects. I remember spending many weekends working on papers due Monday and many weeknights working late with my teammates to get papers in by Wednesday at 2am.

It was a rigorous program that I thorougly enjoyed. But I recommend it only for those who are mature enough to balance the workload with the rest of their routine (work, family, etc.). Sure you can work at "your convenience"--as long as "your convenience" manages to include logging on at least 5 days a week, plus email/chats/conference calls with your teammates.

If you go into it with the right attitude and you make the time and put in the effort, you will be rewarded. My classmate experiences were positive--even when we had a teammate that didn't pull his or her weight. I was fortunate enough to have classmates on my team who could handle such situations in a mature manner, eventually getting our entire team to put forth a strong effort.

Professors were generally very responsive and seemed to enjoy teaching the classes they taught. I have to be honest and say I can't think of any of them as "memorable" but I can't think of any complaints either. The professors seemed knowledgeable and I have no complaints.

I loved UOP and would recommend it to anyone who is hard-working, dedicated and willing to make the effort to achieve their goals.

4 out of 5

University of Phoenix Online has served me well. I'm 2 classes from finishing my BSIT. Here's my experience, good and bad.

Finances- Yes, you can get financial aid, but don't count on it arriving in any sort of a timely fashion. The school is incredibly expensive per credit hour for what you are getting. Many financial counselors are a joke. I finally got a good one at the very end, but after a couple of months, even she seems very harried and unhappy with her job.

Flexibility- Now this is a joke. A new class every 5 weeks. Mandatory postings on 4 days out of every week. Assignments that push you just about every week. Learning teams that sometimes cooperate and sometimes leave you holding the bag at the last minute. Yes, I could go to class at 3am in my pajamas if I wanted, frequently I didn't want, but had to in order to maintain my GPA.

Academics- Some teachers are great, some are not. This is true of everywhere, though. UoP is my 3rd college experience, it's no different anywhere else. The curriculum is sometimes challenging, sometimes very challenging, and sometimes incredibly boring. It builds. Quickly. If you are already working in your field of study, it's probably a cakewalk, but for those of us who aren't, it's a stretch. The only problem I see is those 5 week intervals. After those 5 weeks, you never look at it again. I'm about to graduate 2 years later and I honestly can't say that I remember much from my first year. I do know, though, that when people bring up topics that were covered then, I actually know what they are talking about and can participate in discussion, and I could not previously, so something must have sunk in.

Academic Advising- I've gone through a few of both academic and financial advisers. My first academic adviser was a joke. I had credit for brief calculus going in and she waived Math 209 for me, which is I believe the second half of college algebra, but tried to require me to take Math 208, which is the first half. I refused and I believe to this day she messed up my schedule because of it. My only 2 A- grades were in classes that should have been at the end of my program that I took 3rd and 4th respectively. My second adviser was incredibly helpful. I miss her. She straightened my schedule out and helped figure out my math dilemma. My current one seems rather disgruntled.

Overall- If you really want this degree, I mean really, really want it, you can make it work. I did around hurricanes and 5 kids and a home business and my husband being laid off. This is a degree for people who keep having life interfere with the timing of their education, where class times are difficult to manage for various reasons. The drop-out rate must be high, because many of the people I started with are gone now, but this also means the caliber of students in my later classes has been much, much better.


I'm sure it is possible to find most of the papers online. I've seen sites that claim to have them come up in online searches and have even had a team member try to use them. He was caught.

If you are ready to work for a degree, to give your life over to a 5 week cycle that only stops for 2 weeks at Christmas, to prove that you have the mettle to not give up, no matter what, University of Phoenix Online is the place for you. If not, don't bother. We don't want to see you in class with us.

4 out of 5

The courses are far less demanding at UoP than at a real university. The courses do not transfer to a real university. The degree is not looked upon as a real degree by local employers. I quit UoP because it was too darn easy. I worked much harder and got a real MBA at a real university.

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4 out of 5

I have read both the negative and the positive reviews for UOP and I am a strong supporter of UOP. I currently attend the Chicago Loop Campus and it is wonderful. As R. said you get the pratical learning and also learn the application. There are many people who I currently work with, that have all graduated from "Universities", and none have the level of thinking that I possess.

Me experience with the counselors and financial advisors have not been the best; however, I don't leave my fate anyone else's hands and take control of my educational career as well as my finances. You don't have to take classes you do not want, it is up to you to change and ask to be moved to a different class. I have and it was no problem.

I agree that it is not easy to pass the classes at UOP and you must be a quick learner and dedicated to getting the best out of the classes. If not you will fail and this school is not for you.

4 out of 5

UOP is a fantastic degree and will help you become a problem solver. I attended UOP for my MBA and I saw a transformation in my life and job performance. My typing skills (from writing so my papers!) and problem solving skills improved to the next level.

I am confused as to why some of these reviews I looked at have had so many issues. I would imagine they failed and made excuses. Many people on here seem to be looking for someone to point a finger at other than themselves. I see this everyday at work and other places.

UOP is fantastic from my experience and was not easy. It is also not expensive at all compared to other private for-profit schools. Many people pay a lot more for a lot less quality degree.

Real life situations are a part of the class and NO OTHER SCHOOL DOES IT LIKE UOP. When I completed my undergrad (at a state school by the way) I learned how to take multiple choice tests and fake it.

At can't fake it. There is to much research and effort to act like you understand something. I would only recommend not attending if you are scared of hard work and growing.

I just wanted to stand up for UOP because they have been great!!!!! Looking at some of these negative posts, I would imagine they might of failed becasue they didn't put in the work needed to make it. Looking at the grammer and spelling mistakes, I could only imagine reading your papers! I would fail you also!

4 out of 5

Warning to those of you who are thinking about attending University of Phoenix. I have been attending the Lone Tree, Colorado campus since August 2008. They made me switch to online classes because they had very limited classes available on campus. Here is a breakdown of their poor student services:

1) Advisors come and go and none of them care about your education. They throw you in any class that needs to be filled instead of giving you the option to choose classes.

2) Financial representatives are the worst. They have no education themselves, rude, and do not keep up with the federal loans. They also do not work on the student's behalf.

3) The college takes a survey every month about their service. Though, when I have a problem and go to the proper authority, they could give a hoot, nor resolve any problems.

4) As for their educational philosophy, they do not give exams, nor ensure the rules of education are being followed. I have had 13 classes and not one of my fellow classmates have ever read the material. They make you work in a "Team" and your team gives a power point on the last day of class. So slakers who do not do their work never get noticed.

Overall, I have tried to spread the word not to attend their school. UoP only cares about their bottom line. They hire the worst people to work in their offices. My advice is to go somewhere else!

4 out of 5

I've read the reviews on this site and they enumerate the pros and cons about attending UOP. However, what most people do not state is that the earning potential of getting a bachelor's degree or master's degree from any school will increase your earning potential two to three times from what you are currently making. This is especially the case if you have a number of years of work experience in your current field and you are trying to bolster your position with a degree.

UOP specifically advertises itself as a university for working adults. To be specific, one of the requirements for attending UOP is that you are currently employed. For some of the master's degree programs, work experience in the specific field is required. If a person has the expectation that retraining in a new field is possible at UOP, then the best option is to attend a traditional university.

Coursework at the university has become rigorous over the last 2 years that I have attended. I recently applied to a traditional university for a master's degree program and the admissions director was surprised by the amount of work I was required to complete during the 5 week period for each course. The course are comparable to independent study and only students who spend a great deal of time and effort will graduate with a GPA above a 3.0. For those who want to get by with little or no effort, they will have trouble with more advanced coursework. Consequently, when these people try to compete in the workforce for employment, the question will arise if they did complete a degree with any effort. What people fail to realize is that UOP is becoming more popular and employers are becoming more familiar with UOP. More employee tuition assistance programs pay for the nature of these courses, including a fortune 500 company I am familiar with.

Overall, my experience with UOP was positive. I will be graduating in a couple of months. Some classmates were frustrating, some administrative officials were not accommodating, and I had some professors (also known as facilitators) that were obnoxious. However, this is the case at other schools I attended. It's no secret that the college and university system in the U.S. is not perfect. But busting UOP because it's an online university for its faults is an unfair position because the university has the same faults as most institutions of higher learning.

By the way, I don't think that UOP is expensive. I recently researched the prices at other private universities for comparable degrees, and I spent less for my bachelor's degree then I would have spent at a local university. And, for a master's degree it is $10k less than a local public university.

4 out of 5

I have read some of the reviews here and wonder about the bad ones. Sure there are some who have issues but for the most part, those who seem to complain have no need to look further than their own mirrors to find blame, in my opinion.

My experience with this school over the last 3 years while completing my Bachelors degree has been fulfilling, beneficial to me and my employer and the investment in myself gives me even more confidence.

It is clear an education is one of the best investments a person can make in themselves and if not for the on line facility of this school, I would still be less educated. Really, having the ability to complete my assignments, studies and interactions with class on my schedule is fantastic. It takes discipline but with success comes more success. I love it and wish I would have tried it sooner.

While expensive, I find the course work challenging, pertinent to my work - so I benefit from it immediately and the convenience of not having to trudge over to class - where ever it may be, is empowering. I go home to do my school work, or sign in from the office and knock out a little participation. Or if I go on a little trip, I can still do my school work and meet my school commitments as long as there is an internet connection. I even worked on an assignment and turned it in while on a cruise in the Caribbean! I would not have scheduled this normally but it could not be avoided and it worked out perfectly. The ship had internet access so my laptop with wireless was put to good use.

I have had instructors that were less effective than most but I can count those less effective experiences on one hand after almost three years - there have been three. One which was very bad caused me to complain to my advisor. The outcome was a success after five weeks of class time though. My advisor and an investigator were involved. There have been several instances of peer review for the instructors during class and a post class survey is always requested. It's solid.

If you have trouble managing your time and commitments or have little drive to push your efforts - forget it. Go get some of that stuff first and then come back to the on line education possibilities, or go for a traditional classroom experience. But if you can make the commitment to yourself that nothing will stand in your way, no matter what and can follow through with your goals and objectives, this is the format for you.

Best of luck to you.


4 out of 5

At first I was enjoying the online classes and it seemed as if I was going to get the support that was needed. I didn't.


The school changed my financial aid and academic advisors without my knowledge several times. With each change I was given new information that did not relate to what was told before. Because the school financial aid department messed on on my fin aid I now owe the school and there is a hold on my transcript.


I started classes with fin aid in tact but somewhere along the way they sent my fin aid back for no reason then enrolled me into more classes and sent me a bill for it.


4 out of 5

I am in my final class with Axia College of University of Phoenix. I hope that everyone who reads the horror stories online take them with a grain of salt and realize that most people only complain when they are angry or upset because something did not go their way.


My academic, financial aid and enrollment counselors have all been exceptional in performing their duties. I have already been accepted into Arizona State University to continue my education and there have been no issues with the transfer of my degree credits into ASU.


If you think you can skate by in Axia/UoP you are sadly mistaken. The workload is enough sometimes to drive a person crazy. Mix in a demanding full time career and a family of four and there is no real personal time for oneself.


I should have gone to school when I was young and didn't have all of this "life" to deal with in addition to school. But now it’s been 20 months and I'm done until fall at ASU. It has been worth it.


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