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University of Phoenix Reviews

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1275 Reviews
61%
Recommend This School
62%
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5 stars
(300)
4 stars
(596)
3 stars
(84)
2 stars
(110)
1 star
(186)
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2 out of 5
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Degree: Business Administration
Graduation Year: 2020

I do not have a concern with the teachers, the course work. My concern is with the relatively ignorant, very robotic, under trained financial aid team.I fell on May 16th I reached out to the school, wrote a long letter regarding my spinal injuries and the difficulties I am to date having with sitting, holding my head up, medications and side effects, etc. No one, not one person and I spoke to several, ever mentioned the option for a medical leave. I finally spoke with one of my instructors and he told me the process. Finance team are like robots with no brains (hate being mean) I gave it 100% and was successful in my class up until the last week. I failed the course, I just could not answer the questions. I suffer from nerve damage and I am still/currently in physical therapy and under the care of a physician. It is just sad that they are simply read off of the script people who have absolutely no problem solving skills. Even when transferred to the upper management team, they simply repeat word for word what the previous person stated. And the emails from this team are childs play. Never clear, precise and to the point. I am very saddened by this school I sincerely feel failed by them and their abilities to truly assist me in continuing my education. I am now forced to get my degree someplace else.

2 out of 5
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Degree: Business Administration
Graduation Year: 2018

I was going to this school originally however I decided to drop out after being bullied in my online class and the instructor critiqued me after I brought inappropriate comments to his attention. I followed the techniques that were taught in class for addressing a hostile classmate only to have the instructor declare that I was being demanding for expressing disappointment that the student in question (a teammate for a group project) could not deliver their portion of the assignment on time.

2 out of 5
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Degree: Psychology
Graduation Year: 2015

I was being pushed by my chain of command to get a degree. We desperately needed officers at the time. I will say I did not do enough research. I had not been in high school in 15 years and was looking for a program to help me consolidate the random credits I had learned from several different community schools. No one told me you have to get at least 60% of credits from your gradating school. No one had ever explained that there is a difference between semesters and quarters. I had no idea there was actually very little you could do with a Bachelor's of pscyh degree. I really went into this very blind. I have a traumatic brain injury, was still in the military, and I found the program to be very easy... that however is not a good thing to me. I think that a college education should be hard. I do not feel like I was challenged or that the program made me prepared for continuing. I also do not feel that education should be so expensive. I will probably die before I pay off my student loans, and I wound up with a degree most schools scoff at. I think if you have the time and the resources you can do better. I honestly had like zero conflict with the instructors. I think everyone was very nice, but I was not going to school to make friends. I was going to get an education, and to further my military career. Again, I think that if you are not being pushed into a program you should take the time to speak with a career counselor that does not work for the institution.

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2 out of 5
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Degree: Information Technology
Graduation Year: 2019

Being active duty military my time is limited, and like anyone else who is taking time to work on a degree while fully employed or raising a family you have little time to spare.... I am utterly appalled by UOP and how they are handling their finance department. I can not explain without rambling on at this point about how disappointed I am with them and how they've managed my money and wasted my time, two very valuable things. I use to recommend UOP to my shipmates in the military and even considered myself a unofficial sponsor until their finance department and their system changed. Now they can not even correct a tuition issue with for a military member without having to waste hours trying to solve something that should be simple for a finance issue. In the military we have a saying that the admin's like to use as a joke "It's the members responsibility" well UOP does not make it easy on you to manage your own money. You have to make follow ups and they won't tell you when something is wrong or something needs to get resent. I do not recommend UOP anymore to my shipmates or to anyone. Good job UOP.

2 out of 5
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Degree: Education
Graduation Year: 2013

I received my MBA from University of Phoenix in 2013. That experience was very streamlined and I enjoyed the program. I recently decided that I would go back for my Master of Education this year. I was wrong, this has been the worst decision that I could have ever made. In their effort to become better, actually made it worst. From day one Ive had enrollment reps who were not well versed on the program they represent. Through my own research on google, I completed my enrollment requirements! Navigating through the new site was a nightmare, completing field experience was very difficult and communicating with staff was a test! I finally spoke with an education specialist, that I didnt know I had, that tells me I am to go through a placement dept! WTF when was I supposed to get the memo that a placement dept existed! I am past fed up with this institution! After this class, I am completely done! I will never return!

2 out of 5
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Degree: English
Graduation Year: 2015

I believed every lie UoP's marketing department told me, and now I'm saddled with a big bill and no future. No one respects a University of Phoenix degree. Having attended an actual, respected University following my time at UoP I can tell you their courses are overly simplified and not up to any collegiate standards. They're made so you can easily pass them and so that they can take that juicy student loan funding. You want to know what great jobs I've had since graduating Phoenix? Taco Bell. Kroger. A liquor store. That's the kind of future you have if you get a University of Phoenix degree. You're better off having no education at all, they will ruin your life for a nickel.

2 out of 5
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Degree: MBA
Graduation Year: 2012

My advice, READ THE REVIEWS FIRST. I was all set to graduate from UOP in 2011 and completed all required courses. When it was time to file for graduation I was contacted by my adviser and told I needed to retake a course that I transferred from another school (Troy University Montgomery). I fought like hell and the only thing I did not do was get a lawyer because I was afraid UOP would stop me from obtaining my degree. I was not able to complete my MBA program until September 2012. I have spoken with several other students and one who is currently experiencing a similar situation. This school is money hungry and will keep students back to get more money from them. I have never been a part of something so hideous in my life. No one could explain to me why the HR graduate level course was accepted one year before graduation (when I took it in 2010) and when it was time to graduate they decided to remove it from my transcript. I am currently speaking with a lawyer now regarding this incident simply because I did not receive an answer from Phoenix other than "Because we can." The school continues to reach out to me to re-enroll into another degree program but I will not subject myself to any more of UOP low quality and lack of value practices. UPO starts out very supportive and the advisers are all helpful until it is time to exit and you do not owe any more money. The school is horrible in the event of squeezing money out of their students rather than helping and assisting them on their journey from the beginning to the end. Because of this my experience was very poor. UOP is very tacky and the school has done this too many of its students. My advice, READ THE REVIEWS FIRST.

2 out of 5
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Degree: Healthcare Administration
Graduation Year: 2017

Today is September 1, 2017, the day Post 9/11 G.I. Bill Veterans are supposed to get paid for attending school for the month of August. It's 3:57Pm California Time and still no payment has process for me or any of my military friends that attend University of Phoenix. I called my financial adviser who told me "University of Phoenix doesn't submit attendance until the 3-5 week of class." My 5th week of class will be September 11, 2017... and the VA doesn't pay out until the first which means I wouldn't get any of my August money until October! My bills are due at the beginning of the month when we are supposed to get paid not a month later. After 3 days of late rent my rent goes up 15% from $1,350 to $1,552 while I wait on UoPX to submit attendance somewhere in between the third and fifth week of class. Very UNRELIABLE!!!! Most people will choose this school because it only requires you to go to school 1 day per week but for setbacks you have to go through just because they want to do things on their own time is not worth it. My veteran friends who go to regular schools get paid at the first of the month every month and on time while over at University of Phoenix the Veterans have to wait until they feel like submitting the attendance so that we can get paid... although they get their money up front and don't have to wait.

2 out of 5
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Degree: Mathematics
Graduation Year: 2017

I took one math class online to meet the requirements of a program. I have taken other online classes at other schools, and the University of Phoenix website is the worst to navigate. Do not take any MATH class online at the University of Phoenix The professor's just post youtube videos, some with poor sound, and Khan university videos then instruct you to take weekly exams, that they do not even create, its an outside module. What is on the exam, and the information covered in the random youtube videos they post as instruction often don't even cover the same material. Also you are asked to participate in discussions 8x a week. How can you participate effectively if the Math Professor post a question and someone solves it first. Everyone just does the same robotic "I agree" afterwards to earn their participation grade. Its stupid. The website is so confusing. Everything is hidden in separate folders. I hate the layout. I would never waste my money on any other courses from the University of Phoenix, and I am not lazy, I have two master's degrees from actual universities, and thought getting 3 math credit to meet my degree requirement online over the summer would be convenient but it was a headache. I would've been better off taking the course at a local community college. The professor was lazy and often responded to questions days later. The grading system is unclear. The website is confusing(its not blackboard) and all they do is post youtube videos and give you a weekly test. Stay far away.

2 out of 5
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Degree: Education
Graduation Year: 2012

I went to the University of Phoenix (UOP) to become an elementary school. UOP taught the minimum of knowledge and skills. They do not prepare you for the tests (CSET, TPAs 1-4, or RICA) or teach you much on teaching. Because they do not give exams, there's no pressure for you to learn or study. I have finished all my courses in their master's program and received 3.83 GPA, but because I am having to learn reading skills for children on my own, I need to wait to take RICA. (Think about it, I finished all my master's courses, but I am not prepared to take the RICA? This is how bad this school is.) If you're considering going there, do some research and interview current students and, if you're serious, find if they learning as much as the students who are going to a public university) The government allows these schools to remain in business, but they and UOP know that UOP is a fake school.

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