University of Phoenix Reviews
Browse Reviews by Popular Programs:
DO NOT WASTE YOUR TIME I am a Vice President at a large health system with over 25 years of experience and elected to begin the doctoral journey. I should have realized there was a problem when acceptance to the school was based on nothing more than an introductory phone call. Initially staff were very attentive. My advisor contacted me frequently for the first 2-3 months. Now I only hear from my advisor (who change frequently) when I lodge complaints. Very inconsistent faculty. Feedback in one class contradicts the next creating havoc for my dissertation. The courses specific to healthcare administration are a bit better than research classes. However, for the most part you will be teaching yourself. I have excellent grades in all classes and truthfully dont know how, especially in statistics. I am sorry to say that the school is one notch above a diploma mill at best. If I werent so far along, I would stop and go elsewhere.
Honestly I find their online forum to be betrer than most online schools. I llike rhe structure of everything but what is upsetting for me is the financial aspect. More importantly the lack of assistance should things become difficult. I am a full time stufent while workikg full time in an executive management position. So itnis taking me a while to earn my degree while balancing both. Through financial aid they have collected more than $30k for my schooling. I am now down to about 10 courses to finish and earn my bachelors degree in business management, and am to the point where i have to pay some oop for courses as federal aid onmy gives so much. I ended up with a $3k balance which was hard to lay as a single working woman, took me a while but i was able to borrow from family and get it paid. I was out of school for a year, now that it is paid and trying to get back in they are not helpful at all. So basically they collect over $30k on my behalf, i dont have a degree and now they ignore and are not helping or responding so i can get back in class? Just seems like very poor business practices and a lack of care as to the education process. I mean lets be honest over $30k is ridiculous pricing for an online school anyway so to abandon students at the tail end because they took a little time to pay a balance that truthfully i dont even know why i would owe. The federal funding they get should be more than sufficient to pay for the full degree program with nothimg out of pocket. Dissapointed in their business practices. But i have no choice but to beg these people to respond and get me back in class since i and the government has invested way too much at this point. Just beware. If you are looking for a school to attend online i woild not pock UOP you will likely regret it and you may end up laying without ever earning the degree. Check your local colleges for online schooling or other online schools.
The online format is not for working individuals. The Blackboard does not work well and the instructors don't know how to use it which leads your assignments to be turned in late because of the wrong date being published on blackboard. Also most of the time you can't view all of the assignments so you get marked a Zero because you could not see it from your end. If you try to view instructor feedback you might not be able to see it. How can you learn in this environment. Learn how to use your resources UPX and teach your instructors. You are robbing people by failing them for not doing work that they can't even see. I'm very disappointed.
I do not have a concern with the teachers, the course work. My concern is with the relatively ignorant, very robotic, under trained financial aid team.I fell on May 16th I reached out to the school, wrote a long letter regarding my spinal injuries and the difficulties I am to date having with sitting, holding my head up, medications and side effects, etc. No one, not one person and I spoke to several, ever mentioned the option for a medical leave. I finally spoke with one of my instructors and he told me the process. Finance team are like robots with no brains (hate being mean) I gave it 100% and was successful in my class up until the last week. I failed the course, I just could not answer the questions. I suffer from nerve damage and I am still/currently in physical therapy and under the care of a physician. It is just sad that they are simply read off of the script people who have absolutely no problem solving skills. Even when transferred to the upper management team, they simply repeat word for word what the previous person stated. And the emails from this team are childs play. Never clear, precise and to the point. I am very saddened by this school I sincerely feel failed by them and their abilities to truly assist me in continuing my education. I am now forced to get my degree someplace else.
I was going to this school originally however I decided to drop out after being bullied in my online class and the instructor critiqued me after I brought inappropriate comments to his attention. I followed the techniques that were taught in class for addressing a hostile classmate only to have the instructor declare that I was being demanding for expressing disappointment that the student in question (a teammate for a group project) could not deliver their portion of the assignment on time.
I was being pushed by my chain of command to get a degree. We desperately needed officers at the time. I will say I did not do enough research. I had not been in high school in 15 years and was looking for a program to help me consolidate the random credits I had learned from several different community schools. No one told me you have to get at least 60% of credits from your gradating school. No one had ever explained that there is a difference between semesters and quarters. I had no idea there was actually very little you could do with a Bachelor's of pscyh degree. I really went into this very blind. I have a traumatic brain injury, was still in the military, and I found the program to be very easy... that however is not a good thing to me. I think that a college education should be hard. I do not feel like I was challenged or that the program made me prepared for continuing. I also do not feel that education should be so expensive. I will probably die before I pay off my student loans, and I wound up with a degree most schools scoff at. I think if you have the time and the resources you can do better. I honestly had like zero conflict with the instructors. I think everyone was very nice, but I was not going to school to make friends. I was going to get an education, and to further my military career. Again, I think that if you are not being pushed into a program you should take the time to speak with a career counselor that does not work for the institution.
Being active duty military my time is limited, and like anyone else who is taking time to work on a degree while fully employed or raising a family you have little time to spare.... I am utterly appalled by UOP and how they are handling their finance department. I can not explain without rambling on at this point about how disappointed I am with them and how they've managed my money and wasted my time, two very valuable things. I use to recommend UOP to my shipmates in the military and even considered myself a unofficial sponsor until their finance department and their system changed. Now they can not even correct a tuition issue with for a military member without having to waste hours trying to solve something that should be simple for a finance issue. In the military we have a saying that the admin's like to use as a joke "It's the members responsibility" well UOP does not make it easy on you to manage your own money. You have to make follow ups and they won't tell you when something is wrong or something needs to get resent. I do not recommend UOP anymore to my shipmates or to anyone. Good job UOP.
I received my MBA from University of Phoenix in 2013. That experience was very streamlined and I enjoyed the program. I recently decided that I would go back for my Master of Education this year. I was wrong, this has been the worst decision that I could have ever made. In their effort to become better, actually made it worst. From day one Ive had enrollment reps who were not well versed on the program they represent. Through my own research on google, I completed my enrollment requirements! Navigating through the new site was a nightmare, completing field experience was very difficult and communicating with staff was a test! I finally spoke with an education specialist, that I didnt know I had, that tells me I am to go through a placement dept! WTF when was I supposed to get the memo that a placement dept existed! I am past fed up with this institution! After this class, I am completely done! I will never return!
I believed every lie UoP's marketing department told me, and now I'm saddled with a big bill and no future. No one respects a University of Phoenix degree. Having attended an actual, respected University following my time at UoP I can tell you their courses are overly simplified and not up to any collegiate standards. They're made so you can easily pass them and so that they can take that juicy student loan funding. You want to know what great jobs I've had since graduating Phoenix? Taco Bell. Kroger. A liquor store. That's the kind of future you have if you get a University of Phoenix degree. You're better off having no education at all, they will ruin your life for a nickel.
My advice, READ THE REVIEWS FIRST. I was all set to graduate from UOP in 2011 and completed all required courses. When it was time to file for graduation I was contacted by my adviser and told I needed to retake a course that I transferred from another school (Troy University Montgomery). I fought like hell and the only thing I did not do was get a lawyer because I was afraid UOP would stop me from obtaining my degree. I was not able to complete my MBA program until September 2012. I have spoken with several other students and one who is currently experiencing a similar situation. This school is money hungry and will keep students back to get more money from them. I have never been a part of something so hideous in my life. No one could explain to me why the HR graduate level course was accepted one year before graduation (when I took it in 2010) and when it was time to graduate they decided to remove it from my transcript. I am currently speaking with a lawyer now regarding this incident simply because I did not receive an answer from Phoenix other than "Because we can." The school continues to reach out to me to re-enroll into another degree program but I will not subject myself to any more of UOP low quality and lack of value practices. UPO starts out very supportive and the advisers are all helpful until it is time to exit and you do not owe any more money. The school is horrible in the event of squeezing money out of their students rather than helping and assisting them on their journey from the beginning to the end. Because of this my experience was very poor. UOP is very tacky and the school has done this too many of its students. My advice, READ THE REVIEWS FIRST.
Browse Programs with 5+ Reviews
- Education - Master's
- Elementary Education - Bachelor's
- English - Bachelor's
- Environmental Science - Bachelor's
- Healthcare Administration - Associate
- Healthcare Administration - Bachelor's
- Healthcare Administration - Master's
- Human Resources - Bachelor's
- Human Services - Associate
- Human Services - Bachelor's
- Information Technology - Associate