Western Governors University Reviews - Bachelor's in MarketingSee reviews of all programs at Western Governors University
I've read a few other reviews and personally cannot relate to any of the negative ones. WGU is 100% online so you can't expect it to be anything close to traditional b+m learning. Of course the proctors have to look around your desk! They do this to make sure you aren't cheating so don't take it so personally (it's their job for crying out loud). I didn't have much trouble with my financial aid but that doesn't mean everyone else will have the same experience. I attended a b+m university before and their financial aid office was hell to deal with but I've heard of others having it easy. As for the education, it is there but It really depends on how much you want to take from it. They present the material through various ways (i.e.: online textbooks, videos, modules, etc) which I find refreshing. You must be self-motivated! Your mentor will help some but it's ultimately up to you.
WGU is a great school for adults who need to finish a degree quickly and affordably... however, there are a few things you need to be aware of. To begin, you will need to prepare yourself to work primarily on your own. WGU does have student mentors and course instructors, however, getting appointments with course instructors can be a lost cause if the ratio of students to instructors is too high. Many times, more often than not, I would have to schedule time to talk with someone about my school work or general questions and have to wait a week or more. This caused A TON of problems for me resulting in un-passed classes on several occasions (first time in my life to not pass a course on time). The other thing that you have to be aware of is that your course materials are extremely unorganized. There are up to 4 places that resources can be found and many times they are in multiple places. It will take about a week for each class for you to get your bearings for resources. Many times I ended up finding the key to the class's success a week or so out from the final exam that would have made my life 1,000 times easier. As an example, the Principles of Finance course has the book reference the TI-83/84 calculator, but the school recommends that you purchase and use the TI BA II Plus. This caused major issues with me finishing the class on time, after having to spend nearly 3 weeks trying to figure out how to use the calculator based on the scattered assortment of resources and impractical application problems. Also, be aware that not all course mentors are the same. Some are INCREDIBLE, but when they move on to other jobs or get promoted, you will change to another one. For a four-year degree, with two term breaks, I had 4-5 different mentors. the first was for over two years solid and she was incredible. The rest had very little personality and were almost robotic. They are very nice, but obviously very overloaded and overworked. The big question is, after 3 years on and off, would I refer WGU to a friend? Yes and no. Yes because it's extremely affordable and accredited. No, because you get what you pay for - so expect the constant stress of having to work extra hard to find resources and information you need to pass that would otherwise be available and ready for you in a physical school in a matter of minutes. Yes, people are available to help, but it's phone tag and email chains for days some times.
I felt compelled to write a review about my experience. Having decided to gain my undergrad degree I searched and and explored multiple options. I worked in a professional environment and had achieved a sr level management position without a degree but always felt - like I was missing something and apprehensive when people would ask where I graduated. I looked at both online as well as brick-and-mortar institutions. Traditional schools were out, given the time commitment and inflexibility. I then decided on on-line but the biggest criteria was regional accreditation. I eventually decided on WGU. I had a few courses from prior college work, but none of those transferred. So I was starting with zero credits. Needless to say I knew this was going to be a daunting task to complete but 1 year 6 months later I graduated. My experience plus and negatives: - accredited university - if I had a good comprehension of material I could test my way through. In many cases I had to study on my own, using their material as well as Khan's Academy. - I was able to self pace, knocking out nearly 30 credits every 6 month term. - Knowing the tests and exams were proctored was somewhat of a pain, but also comforting to know they took the testing seriously. I'll circle back to this in a moment. - Costs. In all I was able to invest 9K in 18 months and had an accredited degree. Cons - - The advisor, while I know was there to make me accountable, they really served no purpose. - Real GPA would have been nice, versus the pass/fail, GPA assigned of 3.0. This was no issue with getting in to a grad school program. - As some indicated the syllabus in some courses was confusing. But I've found this to be the case with Grad School as well. Overall, I would recommend this school for anyone that is self motivated and willing to take the time to invest in themselves. Compared to grad school, which I'm taking online from another institution, Texas A&M Commerce. The only reason is that I didn't go with WGU's MBA program, it that it does not have the AACSB certification which is the premier cert for master level degree. And I'll say that TAMUC online experience is subpar in comparison to WGU's. At TAMUC the test are not proctored and open book/notes which is drastically different from WGU. Anyways would I recommend WGU for everyone - no. Is it perfect - no, but tell me what school is. Was it what I needed to accomplish a goal - absolutely.
They changed the degree plan if a class wasn't completed within the a month or two. They constantly messed up financial aid. They were rude and as the time progressed very unprofessional and gave the run around all the time. None of the service csr or specialist information matched each other.
In many ways I love WGU. Despite a lot of upheaval in my life while I have been a WGU student, it has been flexible enough for me to be able to continue making progress. But I cannot at this time recommend it. It comes down to two basic problems I see in both my own experiences and those of friends and family (some of whom have graduated and some of whom dropped out.) First, the mentor connection is important. If you do not have a good match with your general mentor, it will be much harder to make progress. I was lucky with my first mentor, we meshed well. Not everyone has been this lucky, and I have heard horror stories about the difficulties of trading mentors if there was a problem. Which assumes that, as a new WGU student, you really can recognize that a mentor is a bad fit rather than the system being the problem. I lost this mentor with no warning and was reassigned to someone with whom I did not have such a good fit immediately. While it developed over time, it was much more disruptive than I felt it needed to be. Course Mentors are also important, although for a shorter time, and how well you click with them also may determine if you get the type of help you need to understand a course. There needs to be a better method for students and mentors to be paired than random assignment. Second, I cannot recommend the school while they are using Acrobatiq to teach courses. My impression is there is no quality control for the material used in the Acrobatiq courses. The quality of writing has varied greatly between classes which use it, with the worst examples being very, very bad. In all cases, however, the questions (the ones that make it interactive and thus supposedly a better teaching tool) are flawed more often that not. I have seen questions marked wrong for selecting the right answer as explained by the quiz itself in explaining what the correct answer is, and I have seen the reverse. I have frequently see it ask for one thing and then want something else entirely to be calculated. I have seen so many unclear and poorly written questions. I have seen questions about things that are not in the text and questions about things that will not be taught for several modules. I have seen questions where not enough information is provided and answers where incorrect information or information different than what was provided was used. It is not user friendly on tablets (I use an Android--and have always had the newest OS for it-- and classmates have vouched for similar problems with iPads.) It does weird things with the questions, and loads incredibly slowly. And just in general I have seen many examples of generic sloppiness. Like duplicated graphs meant to illustrate different things, or duplicated answers for very different questions, or (in the body of the text) places with instructions to "fill this field with body copy". These things shouldn't be in the final copy used with students. Many of them shouldn't be in anything past a first draft. It is demoralizing to work with this, and never know if you are learning things properly or not because you can't trust the feed back and it contradicts itself. As long as they are using Acrobatiq for some courses, I would recommend that you be really honest with yourself about if you can deal with this. This is a second degree, I have a lot of confidence in my abilities, and I was questioning my intelligence and skills during these courses.
Competency based learning is not for the incompetent. If you're considering Western Governor's University, consider whether or not you're an independent person that likes to create your own structure. If you'd rather be micro-managed, and pulled around like a child on a leash....then you should go somewhere else. If you like to independently study, and make things happen on your own accord.....go to WGU! It's perfect for me. I'm not pressured by deadlines, but encouraged to succeed. WGU provides more resources than my previous Brick and Mortar online program did. I've been enrolled at WGU for 20 days and I'm already finishing up my first class. If you believe you're competent enough for the challenge, I would encourage you to do this. If you're a whiny little child that would rather have your hand held....go somewhere else. Best of luck.
I am currently enrolled in the Marketing Management program with WGU. I have attended two other colleges in my lifetime and I really had a hard time working full-time and balancing traditional schooling. This led me to WGU. I cannot speak for everyone, but as I read the reviews I do feel like there is a lot of complaints based on personal performance, rather than the actual experience at WGU. WGU can be frustrating. You are allowed to do as little, or as much as you'd like (assuming you are at least finishing 12 credits per term). Let's be honest, a lot of people (including myself at times) are not self-starters and will not just jump on the computer to do school after working full-time and having a family life.You have to be dedicated and make it a priority. It is not going to be easy. The competency based education model, in my opinion, is fantastic. The classes that I am taking apply directly to my field of work. I do not feel like I am sitting and wasting my time, but rather honing my skills for future and current use in the workplace. My mentor has been amazing. The course mentors have been amazing and completely responsive. Although this is online education, I have never felt alone or unaided. WGU is a perfect school for those who are working full-time and trying to finish their education at their own pace, and their own schedule. I personally do not have a negative thing to say about WGU. Do I love it? NO!!!! I do not love school, but I do find it useful and WGU is perfect for my situation. If I could go back to when I was 18 and graduate from a traditional Ivy League or top-notch Business School, would I? Absolutely! But my situation does not permit that and I am more than happy with my continued success at WGU. If you are committed and willing to work your tail off while maintaining work, life and school balance; you will do great at WGU.
I don't know that I would ever have gotten my degree without WGU! The competency-based curriculum and flexible schedule/pace sealed the deal for me. The fact that the tuition was much lower than other universities was a huge selling point as well. It was great to have a mentor check in on me every week to see how I was doing, and there were always tutors available when I needed extra help.
I was a business major at WGU, studying Marketing Management. I graduated in 16 months with no prior college experience! All I had was a high school diploma! WGU has really made my dreams come true, always wanting a degree! I have seen some reviews of people saying "oh employers won't like that you graduated college so early because it shows that you 'took the easy way out'" when in reality, graduating early has helped me! They see that I am a hard worker and is very dedicated! Online school is not for everyone though, and college is not for everyone, so please keep that in mind before applying. I had a lot of support and help throughout the whole time and I'm forever happy I went to WGU.
I did not finish at this school due to their lack of student support or help. Their entire school is just plain useless. The units from this school do not transfer to most school in the USA. The concelors are more concerned with their "numbers" then actually helping you with your work. When I got pregnant and needed a little more help I was met with extreme problems; like it was a problem for them that I had gotten pregnant.