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Western Governors University Reviews

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2 out of 5
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Degree: Information Technology
Graduation Year: 2017

This is a terrible school. If you know everything and just need to take a test then you are going to do okay. If you EVER have a question about anything you can forget it. If you ever need help you will be told: "Sign up and take the class at another university and then trade it in here for credit." "CLEP it." "Take DDST/DANTES." "Get a tutor." I have never received any help for anything from the university and only speak to my mentor for some reason once a week and all he or she does is approve assessments for me to take. Unless I can get approval and here we are. Again. I cannot even tell you how many mentors I have had. Maybe 10 at this point? I wish I had never started this program here. I would never recommend this program or school to anyone unless you clepped all of the non-IT stuff and just took the certifications. I don't know what any of the other programs are like. I had plans to go on and get my Master's but I hate school so much at this point that I would rather drink poison and have pretty much decided maybe in 20 or 30 years...never again for now though.

2 out of 5
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Degree: Social Work, Other
Graduation Year: 2017

According to the FAFSA information on this school. The graduation rate is currently 14% for the Master's program. According to www.collegeresults.org, at the time of this review the overall four-year graduation rate is 7.3% Source> http://www.collegeresults.org/collegeprofile.aspx?institutionid=433387. I received my ADN doing traditional clinicals and chose the video lecture option (as opposed to in class lectures. I received my BSN through WGU entirely online (There four-year graduation rate is 18.2) http://www.collegeresults.org/search1a.aspx?institutionid=104717 I have been a self-directed learner my entire life and am no stranger to this type of program. The problem with this program is that it functions on a Disaggregate model. What's that you ask? Simply explained, they have one group of people who design their course work. A separate group of people who design the tests and yet a third group who grade papers. So, what's the problem you ask? The people who design the content have no communication with the people who decide the test questions. The people who design the test questions do not look at the course content and, the people who grade papers do not talk to the students or the instructors. In short, one hand does not wash the other. I have taken one class in particular, and it seems that the test preparers and the course content developers do not at all agree on what the focus of this course should be. You will never be able to pass the OA if you are relying on the course content alone. For objective assessments (OA) many of us are used to taking a practice test and then being provided with the answers to the questions you got wrong or a rationale for the questions. This does not happen a WGU. The score you get is the score you get. You have no way of knowing what you got right, what you got wrong and there is no rational provided. Furthermore, If you go to your instructor and ask for guidance on the test, you will be told that they also do not have access to the testing material and therefore can not guide you in resolving any academic shortcomings. So, what happens when the course material does not speak to the material on the exam and the student has nowhere to turn for clarification? The students fail due to lack of adequate support in the content material and you get a four-year graduation rates of 7.3% and 14% graduation rate overall! WGU touts that it is a competency base learning program. This means that if you already have the knowledge base through prior experience great! You take the test, pass, and move on to the next class. If you do not, pull up a seat, read through the course material and we will get you there. Unfortunately, if course preparers, and test prepares are prevented from communicating and don't look at one another's content, Then you run the risk of each group going in two different directions with the student stuck in the middle and the instructors trying to build a bridge for the gap. The problem is that by preventing the instructors from being aware of the testing material, the instructors may build a bridge to nowhere that the student has no choice but to blindly follow. This desegregated style creates a barrier to learning and fails active learners in their pursuit to expand their knowledge base.

2 out of 5
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Degree: Business
Graduation Year: 2017

You CAN NOT transfer ANY business credit to ANY other University for undergrad, so until you graduate you are hostage. IF you graduate then you can explain about WGU, which you will need to do as it seems unknown to employers (Fortune 500). No one understands anything other than credit hours, which WGU does not provide.

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2 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2016

The information I received from my Mentor was inaccurate on many accounts. The costs for my last quarter were 75% higher than I was told would be the worst case scenario. I was told I could receive a free 30 day extension easily to finish my final term, but this was later denied, costing a lot of extra money. I do not believe this university complies with title 9. Overall I am generally displeased with this university and the level of honest and truthful communication I received from several parties. The education is adequate. Their competency and honesty needs work.

2 out of 5
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Degree: Education
Graduation Year: 2014

I need to start off by saying that I did not end up graduating from WGU. I decided to return to a local university and graduated in 2014 with a Bachelor of Science in Education. I thought I would give a review of my WGU based on my experience. When I decided to get a teaching degree, I needed something to allow me to continue working (substitute teacher). I have small children and a busy lifestyle. I earned my Associate's Degree through a local community college and it was mainly online with a couple of classes on campus. It was hard to finish up a day of subbing and rush (30 minutes) to campus for classes until late in the evening. When I saw WGU, I was interested in the convenience. Here is my personal experience: WGU is set up on 6 month terms. Basically, however many classes you can finish in that time frame is up to you. You pay the same whether you complete 1 class or 30 classes. I loved this idea because I am very responsible, self-motivated, and a hard worker. I submitted my transcripts, filled out all of the required paperwork, and was given my degree plan for Interdisciplinary Studies (Elementary Education). The local university had me graduating in May of 2014 where WGU had my estimated graduating date of May 2015. I didn't like the extra time, but thought I would be able to able to work hard and finish sooner. I had 16 classes needed at my local university and 24 through WGU. I went ahead and signed up with WGU. My mentor was to call at 6 AM, which was not good for me, but I made it work. I did not get much out of our conversations. If I had a question, she would tell me someone else to call. It felt like a waste of time. The course mentors seemed to know their stuff and they would offer webinars and recordings that felt like a class, but more times than not, these were scheduled at difficult times for me. The instructors gave written and verbal information. There was a lot of technical difficulty making it hard to call in to the webinars or listen/talk over the computer. Many times we had to type out our conversation, which isn't a problem for me since I'm a good typist, but this is something that many struggled with and ended up not participating much. There are two different types of classes. Some classes require that you study the information using the webinars, online text and other resources, and then take a multiple choice test at the end. You do have the opportunity to take a practice test to see if you are ready, but I never found these practice tests to be very helfpul as the material did not seem to be consistent. I did feel like the practice tests were harder, including more specific details. The ending test seemed more generalized and easier. You will need a WGU webcam and sign into a location that will monitor you while you take this test. You will be required to show them the room you are in, your computer, all around your desk area, etc. The other type of class requires a written research paper. This is turned in and evaluated by separate instructors who you have not been involved with while taking the class. If there is a problem, they will send it back for you to correct. I only had one sent back and it was pretty vague as to what needed attention. I was told the person who evaluates your paper can be different and is totally random. You may get someone who isn't picky about certain aspects, but the next time they might be. Not consistent grading. I think I went through the first couple of classes in less than a week, so I was moving quickly. A couple of months into my first term, my degree plan changed. I just logged in one day to see it. I immediately called and was told that they put me into the Special Education degree program as it was just a couple more classes and would make for better opportunities for me when I graduated. This was not discussed with me at all. The "couple more classes" ended up being 9 more, making a list of 33 classes and pushing my estimated graduation date back until May of 2017. The classes were lined up in such a way that the new ones were toward the top of the list of classes I needed to take next. I could not get any answers on this and it became very frustrating. I was locked out of the courses I wanted to take and could only move forward with the top few that were posted for that term. These were classes that were added for the "Special Education" plan. Over a week went by with no answer and I finally just picked a class that I felt would contain the best information for me. A couple of days after starting the class, I got a return call from someone at WGU who was trying to help me get it figured out. But they were still checking into it. I was so frustrated. I kept calling and it took a month to get that straightened out. Once they did though, my old degree plan list of classes was locked. It took them several more days to get me back on track and working on my classes. The pass/fail grade concerned me from the beginning, but I was assured that school districts were on board with the idea and that WGU offered a clear explanation that seemed as though passed classes were more than above average work. Be careful with this as I was finding out school districts may not like this. Many applications specifically ask for GPAs. There are a couple of required tests that each state requires their teachers to pass in order to obtain certification. WGU is based out of Utah, but I do not live in Utah. There was a lot of conflicting information regarding which test/s I needed to take. I was told that I needed to take all tests required for the state of Utah and then transfer to my state. I was then told I needed to take the tests required in my state. I was also told I needed to take past tests, even if not required by my state. I was told I needed to take both Utah and my state tests. It was very confusing. I called the department of education and confirmed what I needed, but WGU said they were not correct. Ended up I only needed to take 2 tests... one during/before I entered into the teaching program, and the major content exam for my state. WGU was wrong and misleading over this. Had I listened to them, I would have taken and spent money on tests I didn't need. I think WGU has a great concept, but has a lot of things to work out before I feel it is a good option for those seeking a teaching degree. Working online through all of the classes is convenient, but even with my experience in the classroom, I don't see how anyone could get the same knowledge from an online course as they could from a physical classroom environment. After my first term with WGU I realized this and went back to the university. This wasn't the only reason I made this decision, but it was just another factor for me. Although I am self-motivated, I felt all alone. I guess for some that is ok, but I enjoy the interaction with others... that is why I want to be a teacher! I enjoy the hands-on learning. I enjoy the experiences that being in a class of other students offers. All of that is just not possible with an online class. I was getting the facts/information, but there is SOOO much more to be a good teacher than that. WGU might be well suited for those going into other areas, but I feel for education majors, it doesn't offer what the student needs to be the best teacher they can be. I was also disappointed that most of the classes I took at WGU did not transfer. I left WGU and went back to the university. I graduated with my BSEd and have a job lined up. I am confident that my experiences at the university gave me far more of what I needed to be successful. The reasons I liked WGU: * Convenient * Can work at my own pace * Easy * Price seemed lower/comparable What I did not like about WGU: * Inconvenient weekly phone call each week * Lack of effective communication * Course work did not seem challenging * Missing out on physical classroom experiences for my degree - did not feel it was preparing me to be a teacher in a classroom * Felt they delayed my work on purpose to slow me down * Added/changed my schedule without discussing it with me * Ultimately was going to end up costing more in the long run * Did not offer GPA * Lack of knowledge over correct certification requirements/tests * Repetitive classes * Many classes did not transfer * Began to doubt WGU and did not have confidence in my direction with them This is just my personal experience. A lot of factors could be different with others changing their experience. I think it matters which program you are seeking, the mentor/s you get, and the speed at which you complete the courses. I hope this review helps.

2 out of 5
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Degree: MBA
Graduation Year: 2016

They were constantly changing requirements as I went. I had a situation where I was working on a paper for weeks that suddenly changed it to an exam. I was back at square one and they did nothing to compensate all of the time and and money I spent for their changed mind. Things like this happened constantly throughout my program. Then when I needed help from course mentors, they knew nothing about the overall material or tests. The mentors don't know what is on the tests at all so they were zero help in actually guiding specific study. They also don't have any say in the material or make up of the class. What is the point of having a course mentor? Basically, it can be done but you're pretty much on your own. I finished in a year and a half for a good price overall, but with no support from the institution itself, the staff or faculty. I was constantly submitting complaints about big issues within the program that were never addressed at all. Overall extremely disappointed.

2 out of 5
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Degree: System, Networking, and LAN/WAN Management/Manager
Graduation Year: 2008

While the concepts and price are appealing it only shows how far behind we are with the worlds Universities. Of course the Ivy League schools are exempt from this critique since they are indeed the best brick and mortar schools in the world. I already have a degree from animals to see how difficult it is to get an online degree in the US without spending too much money. My initial interview went very well and it was supposedly with my mentor that as soon as I started the program quit the university or went to another department. The mentor I got assigned completely useless and as other people said did you try to slow you down instead of help you. In any case I decided to not even study and just register for the exams, which i all passed to my enormous surprise. Coming from Europe I had to freshen up on US history and the Constitution but all the technical curriculum was so simple (disclaimer I've been in the IT field for 30 years). In any case you know IT Systems you can easily get your bachelors degree in 8 months.

2 out of 5
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Degree: Multi-/Interdisciplinary Studies, General
Graduation Year: 2016

I had a problem talking with the supervisor, they wouldn't get on the phone and had a middle person translating messages. I think it was very unprofessional and wouldn't recommend noone get involved with this school. They are very rude and assume you should automatically no things that was not communicated to yourself

2 out of 5
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Degree: MBA in Healthcare Management
Graduation Year: 2015

I am an MBA -Healthcare Management student at WGU. currently I am work song on my last class before possible graduation, the capstone. Like a good student I looked into the requirements of the capstone and started some things early. Name the part where WGU requires you to get a sign off from a third party, a business, that gives a "real world business problem" to solve and wrote about for your last 20 page business report. Because of the verbiage on this form I have an incredibly hard and long journey to get this form signed. As a healthcare management major my sign off must come from a business who can give me a healthcare related. Part of the form states that the person signing it must represent the organization in this matter and that the powers that be of that organization have reviewed and approved the document. This is where the major problem lies. Basically an executive level healthcare professional must sign off on this form. After three months of phone calls and in person meetings guess how many signatures I got? ZERO. It seems that as a student that just wants to take up there time zero people in professional healthcare arenas are interested in anything a student has to offer, because basically to them I am a nobody. I don't blame them either. So I contacted WGU with my dilemma. They said that I could do a healthcare styles project for a non healthcare business as long as the business problems was healthcare related. After that I got a signature within the week. I got verbally approval for my specific project from the professor and started to work on the 20 page business report. Then an email came form my professor stating my project could not be approved because it wasn't healthcare enough. I amended my problem statement to make it more related to healthcare. Still disapproved. I appealed and still disapproved. So now I have ZERO OPTIONS!!! The requirement of WGU to garner the willingness, cooperation, time, and executive level signature from a third party that is in no way affiliated with the college or the student in order to graduate is preposterous! I may not graduate now. And not because I'm not smart enough or won't work hard enough. But because I can't get the right sign off and business problem from executive level healthcare professional that don't have time for a student they don't even know. Furthermore, the unprofessionalism of a doctorate holding professor in approving and then disapproving a project is astoundingly ridiculous to stay the least. My entire program up until this point has been great. But after this, I CAN NO LONGER RECOMMEND WGU AS A COLLEGE ANYONE SHOULD GO TO! In all fairness perhaps I would recommend WGU to my worst enemy.......

2 out of 5
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Degree: Information Technology
Graduation Year: 2016

Evaluators do not have a background in what they are evaluating. They have routinely rejected submissions for not including information that wasn’t in the requirements. They add their own interpretation to the instructions and will fail your assessment until it complies with their new requirements. The course mentors (professor like figures) will not evaluate your work and have no power to address mistakes by the evaluators. It’s discouraging to focus on expanding your technical knowledge in a graduate program, and then be evaluated by liberal arts majors who know next to nothing about your subject. They cannot accurately assess or understand more complex arguments on par with your discipline and they fail to recognize when submissions implicitly address the requirements when it isn’t on a liberal art major’s level. The only mechanism you have to address mistakes committed by the grader is to file an appeal. For example, if your paper is evaluated against a rubric with nine parts out of ten passing as determined by the initial evaluator, the appeals process reserves the right to reject areas that had passed previously.

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