Student & Graduate Reviews
Trapped Student - 1/8/2021
Graduation Year: 2021
"I would not recommend this institution. I maintained a 4.0 throughout the entirety of my program and maintained an A throughout my research methods class. The course was online and the professor had a final exam in which she disclaimed that if the test had a glitch she would not reset it, which is an unfair policy with the current conditions of COVID. During the exam there was a glitch and the professor refused to reopen the test and let me complete it due to concerns with integrity of test. I asked for another question set or an alternative assignment and was ignored. I submitted an academic appeal and was denied. Do not attend this university if you value your education or GPA, or want to be treated fairly."
ocdz9er - 1/6/2021
Graduation Year: 2024
"I had reached out to inform GCU of our family's disappointing experience this past fall. The entire process of withdrawing has been such a nightmare. Move in day for my daughter was September 25 - it was shortly thereafter that changes to their schedules couldn't be made, yet not enough time on campus was spent in order to know if a student was comfortable to be on campus. By the time my daughter realized she would prefer to remain online, the "deadline" to make changes to her schedule had passed. More time should have been given and allowances should have been made during the pandemic, to allow a student to make the type of decisions they were comfortable with, while keeping them safe and healthy. My daughter's counselor never seemed capable of providing the answers she needed. Adding a dance class became a mess, and when she told her counselor that she was withdrawing, she quoted her three different financial amounts in three emails regarding our financial responsibility. It wasn't until I got involved that she suddenly seemed to have more answers, yet everything was still very confusing. Her communication was often delayed. I had to phrase my questions in a way that were expressly written, in order to get any type of answer that would help me to understand what was needed. Each answer was only more frustrating, and it seemed like things were being made up as we went along. Student housing charged my daughter a fee for not returning her keys properly. However, their response time was incredibly slow. While in California, my daughter emailed housing that she was withdrawing and asked what she would need to do. While waiting for a response, she returned to Arizona (by car) to move out, and was in Arizona for two days before heading back to California. She never heard anything until she was on the road back to California. She informed them that she left her keys in the room and they could be retrieved from her roommates. When I tried to contact them, they refused to speak with me until my daughter gave them permission to do so. Even after my daughter provided the necessary permissions to speak with me, they never responded to me or my questions about the fee. We only received a portion of the dining dollars back based on a percentage of when my daughter attended school. Of course the biggest percentages were early on, and the longer a student stayed on ground, the less of their dining dollars would be refunded if they chose to withdraw. That makes no sense at all. Unused dining dollars should not be downgraded for a refund at any time. While I understand that my daughter did not finish out the year, her dorm costs were not prorated and refunded to us. While this makes no sense, I understand it's the school's policy. However, to be charged a $400 cancellation fee for her Spring contract is ridiculous. GCU would be able to fill that spot that was left vacant. My daughter was only in the dorm for approximately 23 days (technically less, but I am giving GCU the benefit by going off of the date that the fine was posted on 10/15). The semester is a total of 88 days. The difference of 65 days is being kept by GCU, which works out to $1421.875. And nothing needs to be done by GCU to retain this money. While yes, there's an empty bed, they also have one less student on campus to concern themselves with. This amount more than covers the fee that GCU charged my daughter for the termination of her spring contract, and should have been waived. As parents on campus during move-in week, we were horrified to see how many students would assemble on the lawn for hours, not social distancing or wearing masks, well into the late-night hours. As well, dorm rooms were packed with students sitting far too close and engaging in social activities that should not have been taking place. Alcohol and vaping were also being abused. GCU has a responsibility to its students and their families to keep the students safe and healthy, and the families properly informed. In my opinion, all of this needs to be taken into consideration when a student makes a decision to leave the campus, now more than ever. This was not the type of environment my daughter wanted to be in, and while she would have preferred to finish out the semester at home and online, GCU made that impossible, forcing her to make the decision to withdraw. We never experienced any compassion, empathy, concern, or understanding throughout the entire process. You operate as a university when it suits you, and a business when it comes to the policies and fees that benefit you. This hardly serves the customers GCU calls "students". It has been both shocking and disappointing to witness. We weren't trying to profit from GCU, but it clearly feels they were trying to profit from us."
Jean - 1/5/2021
Degree: Organizational Leadership
Graduation Year: 2022
"GCU allows doctoral learners to complete 2 years of course work then convinces student's the dissertation is only a year or two away. Don't fool yourself. There are very few dissertations or graduates within a 5 or 7 year period. Doctoral learner's are given false hopes all along 'you are really close' but in fact it's a ploy to keep you paying for extended writing classes. The newest money making gig is to add unexpected writing assignments and PowerPoints that are never good enough until you've spent at least an additional $2000-$3,000. The time and money you waste would be better spent where there is more accountability, actual graduates and published papers."
Lina - 12/17/2020
Graduation Year: 2021
"Words cannot explain the level of dishonesty and lack of transparency that occur here at GCU. What blows my mind is that they pretend to be a Christian University with Christian values, but they lie so much just to get you enrolled and take your money. NONE of the counselors care about your well-being. They all get paid at the end of the day. I understand this is a business but it's literally people's LIVES they toy with. I was told that I could fast track a 2 year master's program and complete it in 13-15 months. I took out loans to do this. I was then told that I cannot stack up credits and double up courses until X date. Once that date came, I was then told that actually I can't stack up credits or double up on courses BECAUSE ALL OF THE CLASSES ARE PRE-REQUISITES FOR THE FOLLOWING CLASS. In essence, this means that I am not able to complete this program faster than I was told. This is is MONTHS after I have been a GCU student. Why did it take MONTHS to communicate that to me? I was TRANSPARENT and CRYSTAL CLEAR when expressing my interest in completing my program sooner than 2 years. They went along with it until I was neck deep in debt to finally decide to be "honest" and tell me that it's impossible. Now they stopped answering my emails. HORRIBLE institution, do not go. The reputation it has is well deserved."
Vonna - 12/2/2020
Degree: Liberal Studies
Graduation Year: 2024
"I wouldn't recommend this school to any working adult that have responsibility or a family. The school is not flexible and doesn't fit around my schedule. With a total of ten posts due at the end of the week along with my other assignments it was easier when I took classes full time at my other university. I wish I would've known that before trying this school. I'm now at a better school that works with my schedule alot better. The instructor wasn't really friendly at all. The staff however was nice but don't really feel like they helped me much at all. I had a much better experience at Southern New Hampshire University program. I wanted to try the one class full time degree program but its not worth it the textbook fees and the cost of this school is a big rip-off in my opinion, it's very overpriced. I'm just glad I got out before it was too late."
William Grant Hale - 11/19/2020
Graduation Year: 2020
"The Master of Science in Chemistry with an Education Emphasis is challenging but not overwhelming. The courses were structured similarly throughout the program so I was not surprised of what to expect once a new class started. Overall, the professors were well-knowledgable and provided adequately feedback during weekly assignments. As so many other students have stated, online schooling is not for everyone and you must be motivated to learn the material and take the responsibility to learn it as well. I did not have any weak professors, but some were excellent. I think this is a perfect program for a science educator who wants to strengthen their credentials and overall knowledge in both chemistry and education."
Joe P - 11/18/2020
Graduation Year: 2020
"I think I am the “guy” another reviewer mentions who was stuck in AQR for 2 years. Well, I finally graduated after 7 years. I made the mistake of completing a dissertation with a more rigorous design. I had to re-write Chapter 4 three times although my statistical results and assumption checks were correct each time. My dissertation was over 500 pages. I constantly edited, added, moved, and deleted several sections. The school IRB was horrible. Unnecessary red tape. I had one chair who would sit on my work for 19 business days. It took an act of Congress to remove him."
Data Analyst - 11/18/2020
Degree: Business Analytics
Graduation Year: 2021
"I would never recommend this school or this program to anybody. I am in the online program and I have taught myself everything so far. The instructors do not teach you anything. Your weekly assignments include discussion posts which barely pertain to what you are learning that week and then you have a big assignment to complete in a week that you have to teach yourself how to do. The textbooks they force you to pay over $100 for per class are outdated and irrelevant. You do not get access to the textbooks after your 8 week class is over. I have been teaching myself everything with no support from the university at all. As an online student, you have access to little to none of the university resources. YouTube and Google have been my only teachers since I started this program. If you value yourself at all, find a better school. If you want to do an online Data Analytics program, go literally anywhere else."
Katherine Kuhn - 11/18/2020
Degree: Educational Leadership
Graduation Year: 2020
"I recently graduated (August of 2020). In reviewing this program, I would tell you - it is not easy to graduate. GCU is not a perfect place. However, I made it and I learned from the academic struggle. I have always found school to be easy, this was not. If you are seriously dedicated to a degree, you will be able to get through. It is not a 3 and 1/2 year program (unless you actually work at the school and have contacts to help you navigate). I graduated in 5 years, and I can honestly look back and say, "I did it. I learned a ton. I worked harder than I have ever worked in my life, but for each hurdle I hit, I grew in my confidence to accomplish anything." It is not the least expensive program, or the quickest, or the easiest. However, no one can ever say you didn't earn this degree. Over my time here at GCU, I have cried and wanted to quit. I have switched chairs - and I must say - the final chair I was assigned made all the difference. Dr. Pam Epler-Brooks will get you through, but she won't do the work for you. She will show you how to get there, and most importantly, she will celebrate you when you get there. The easiest professor, is not always the best. The professor that points you in a direction and is willing to stick with you, that is what you need. Do your homework, and know what you need from your college. If you need a great deal of face to face time, this may not be the best fit (at this time). GCU has made numerous changes to their program since I have been involved, and I think most of the changes were positive. Be ready to focus and struggle, but you need to frame the struggle as a learning experience. My degree is something that no one can ever take away, and a life long goal. I wish I had been able to do this faster, cheaper and easier - but I must admit, there is nothing I cannot tackle now."
C.C. - 11/13/2020
Graduation Year: 2021
"I cannot speak to GCU as in-person since I attend online, but I will say that the online program is a joke at best. Basically you fork out roughly $2 grand for a textbook. You are lucky if you find a professor who actually cares about your education and future success: most of them are just collecting a paycheck. When you get into your actual course of study after taking unneeded classes (Christian Worldview and an online introductory course) you will find a lack of communication and actual teaching. While I acknowledge that online school does require a lot of self determination, it shouldn’t require students to teach themselves or look for outside resources on the vast internet-we are going to college to learn and we should be given the education we are paying for. You cannot expect students to teach themselves on a subject they are going to school to learn-that’s why you have professors with knowledge and experience to teach. They rave about being a Christian college but honestly the most you talk about God is in the Christian worldview course-your professor will post an announcement each week of a faith topic (which is mostly just a bible verse and usually one sentence long). There isn’t much to do with God here. I recommend choosing another school for an online program-GCU has shown me that they are overpriced and lack the ability to run a college that instills true values."
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