Grand Canyon University Reviews
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I am extremely disappointed in GCU. At first when they are receiving payment from you they are extremely nice and helpful but once you are done they do not care at all about you. I now have a Masters degree I can not do much with because of "miscommunication"about the practicum in which they do not offer for my degree and was not informed this until after I was close to the end of my program. I also called to see when I would receive my diploma and was told I have to pay another $150 to receive it. For a degree I already paid for they want more money. For being a strong Christian College they definitely do not care about their students, all about the money!
Go to a different school for your Doctorate. This school says Christian but it cares about exploiting students and taking their money. Once they have all your student aid and living and they will make you pay $500.00 every quarter for years trying to complete the program.
I chose GCU because I remember the quality of education that was provided years ago. The fact that it was a Christian university also added to my decision. I chose GCU because I work a very demanding full-time job and wanted something that was a hybrid. Well, my experience has been less than pleasurable and for the most part has added a large amount of extra stress to my life. First complaint is regarding financial aid. Students are NOT allowed to speak to anyone in financial aid, at least that is what I have been told by my student counselor and has been my personal experience. I have been told SHE is also that contact person. Every question or concern I take to this "counselor" receives one word responses and basically everything is shut down. I have given up seeking help from her. As to my financial aid, I have recently sent an email to the people listed as the contact person through the Department of Education. It has been four days and I have yet to get a response from anyone. We are well into the Fall semester and I have yet to get any school monies and there has been no movement from GCU on the certification. They continue to blame the Dept. of Ed., while the Dept. of Ed. continues to say GCU has not done anything on their part according to what they are seeing in their system. And so, I wait. Secondly, the professors ... out of eight classes, only about three of them have been worth anything. For reference sake, I have a Master of Education already, so I am not saying this simply because I am being irrational or am immature. I have standards, especially at this level and GCU falls way short!! The teaching has added nothing to my educational career. Every new class I enter with a great attitude and every new class never lets me down with the fact the content and teaching stinks!! On occasion, a teacher has come a long that has been exceptional, but that is NOT the norm at all for GCU! I just finished a class with a teacher so bi-polar she sparked my PTSD so significantly that I could barely attend classes. For example, we could never tell if a reaction we had to something or a question was going to warrant a professional caring response OR if she was going to demean us and criticize us. By the end of the class I refused to even engage and simply attended so I didn't get dropped from the class. Third, this summer I parked in parking area right outside my class due to a health issue that came about suddenly that prevented me from walking a long distance. After the class ended that night I immediately went to an ER for care where the doctor wrote an excuse for me as I had gotten a ticket for parking in an unauthorized space for my parking decal. I appealed the ticket based off my health condition and temporary disability. In my appeal I provided them the appropriate proofs and supports. My appeal was denied and the $50.00 ticket stands. I have attempted to contact security over and over again via phone and email. Once again as is the case with GCU, they DO NOT and have not responded! They simply refuse! I took this concern to my student services counselor in the hopes of getting help or the name and contact information for someone in that area to assist. I got nowhere, which did not surprise me, but I tried. GCU has a level of sentries set up that prevents you from speaking to anyone who might have the power to change or rectify a situation. Just another example of how GCU conducts themselves and treats their students. The Master of Counseling program I am in currently is not CACREP. Over the summer we heard they were bringing a new CACREP program and so we all had questions and concerns. Student service counselors were flooded with calls and concerns. We were directly lied to about the program not even existing. In fact, they got angry and became rude with us in our questioning and in voicing our concerns. On the LAST NIGHT of class a student services counselor showed up with the news that there was in fact a new CACREP program starting and if we wanted to switch we had to make the decision THAT night! We were also informed that if we were using financial aid to pay for school that we would lose two classes of tuition and have to pay out of pocket to start the new program. So in essence, our borrowed money would need to be repaid for two classes we NEVER took, GCU got paid for and we would STILL need to pay out of pocket for the next two classes. Professionalism at its finest, don't you think? Some of us stayed with the old program simply because we could not afford to lose all that money and have to pay out of pocket, while others were able to transfer. Those of who stayed were subjected to worry over whether our cohort would even remain to exist since our numbers had dwindled so significantly. Out of approximately 28 who began our cohort in September 2017, there are now only 6 of us left. You figure it out and do the math. Why do I stay? Frankly, because I don't trust them not to say I owe a large amount of money should I try and dis-enroll and go somewhere else. I feel I am stuck at GCU with no way out. There is no one I trust to talk to about my concerns. I feel I am in this degree program alone and have to fight for everything I get; there is absolutely NO support!! It feels terrible and I am angry my money ultimately is paying for this education and their salaries. The Good: I have great classmates. The teachers that are good are GOOD. The facilities are ok, not great. You get free access to Microsoft Office. The Bad: The e-books stink. You can't print them nicely if you want to. There have been classes where the books have been changed, but the online assignments haven't so they do not coincide with each other; the instructor even said she had taken this to the higher ups and they had ignored her. Financial aid department is a mystery and you can never talk to someone directly. The student services counselors are a joke. There is no support.
I atttended GCU in 2016, directly after I received my ADN from a city college. It was a totally different experience to me because for one; I had never done online classes. Also, I knew it would take alot of discipline to be able to obtain this degree. I started looking and the recruiter was very helpful to me. After I reached out for information she stayed in contact. I had let her know I would not be able to start until I received my official license. The day my license posted the recruiter called me again and asked if I was ready to start. I was very enthused by this because to me; it showed interest and concern. I ended up starting the same month I received my license. At first it was hard, and difficult. I was able to call my counselor hash out different things and for the most part my teachers were very understanding. The only part I regret is that I took all my classes one at at time. Seeing as though when my friends heard about the program, they immediately enrolled and doubled up on their classes. Either way I graduated with honors and I am ready to start over again with my MASTERS. This time I will double up LOL.
DO NOT choose this school!!! Started my first class and got half way through when Hurricane Florence hit. I contacted my instructor, enrollment counselor, and student services counselor. They were not concerned at all with the fact that I was homeless and lost everything, only that they re-enroll me in the class and charge me a second time. When I asked for a leave of absence, they refused, stating that because I had failed the first class (due to the hurricane and no internet or computer) and had not logged into the repeat class, that they were forcing me to take, I could not get a leave of absence. Instead, they send my financial aid back and withdrew me leaving me with an outstanding balance of almost $3000. It is almost impossible to get in touch with anyone at the school other than the two counselors you are assigned. There is not directory for offices such as financial aid, academic affairs, etc. This school is a scam. They are only after money and are not concerned with their students at all.
Do not waste your time with this RN-BSN program. The University manipulations the program adding classes and combining them so that they can get mire money from them. They do not care about you, your education, or the quality of their online instructors.
It's supposed to be a part-time Master's program but the coursework is ridiculous. The professors and staff are great and their site is user-friendly but aside from the online discussions with substantive responses to classmates with references - there is normally at least 1 paper due a week and sometimes 2 or 3 each week. It's as if this university does not think that working teachers with families have anything to do. It is completely NOT necessary to lose all semblance of work life balance and work on Sundays an all hours to finish the course work. They really need to review and evaluate the workload given to students. Oh and anything under a B is a fail. So even a B- is considered failing.
The MBA program at GCU is a joke and representative of a diploma mill. First, they accept international students who do not speak or understand the english language, yet somehow achieve 100 percents on discussion questions and quizzes. Second, I was charged an additional $550 upon graduation if I wanted my degree because of "financial loan errors" - my student advisor's exact words. Third, I was sold that I could obtain a double emphasis and it would appear on my MBA degree; stupid me again. No such luck. Sadly, this so-called Christian school takes you for a ride through hell and then dumps you at its half-acre. Lastly, it turns out that no employer values a business degree from GCU. STAY AWAY!
Dont be fooled . The nice but very annoying counselor will NOT be with you through out your program. This place is ALL about the money. They will offer free textbooks ebooks that will not load. And a scholarship to Alumni another joke. Please dont choose this school and waste your time and money .
An outstanding school. When I was searching for a doctoral program, GCU provided exactly what I was looking for in a format condusive to working adults. However, if you are expecting an easy "diploma mill" school, look somewhere else. Rigor, outstanding professors, beautiful campus, and support is top notch. Library services for research is amazing; advisors, all good quality. An attraction is also the amount support GCH gives to the community. GCU is located inner city Pheonix. A doctor program should push the learner to improve and be the best; not to give out all A's and graduate. Phd should entail a large amount of student responsibility; it is not a Master or Bachelor degree. If you want good QUALITY education; call GCU.