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New England College of Business and Finance Reviews

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Degree: Business
Graduation Year: 2016

My first class was a problem. Before classes started I contacted my advisor and let her know that I had to schedule a surgery and I thought I should drop the class- as I had several other classes at another college to finish my Associates degree that semester. She told me I had nothing to lose, that if there was a problem because of surgery it would fall under a medical problem and money for the class would be refunded. Right at the time of my surgery I fell and fractured a rib then after the surgery I was required to be off my feet for 2 weeks and on pain killers. Again I was told my professor would work it out with me. He didn't excuse me from online requirements of homework and responding to discussion 3x week. Two days after surgery I was responding online to required discussion on pain medication. Four days after surgery I was submitting a paper that was due (I had submitted a previous with no problem) the online system wouldn't register it as submitted. Literally for two hours I emailed the professor and tried to resubmit, the system wasn't working. Not only did the professor act as though I was in the wrong, but didn't say I wouldn't be penalized for it. This is an online school whose online system isn;t working right. I contacted my advisor and told them all and that I would have to drop the class, I couldn't work through these problems on pain meds, and that as I was promised I expected a refund. Out of three different people contacted about the problem, no one investigated the problem. I faxed all the information about the fractured rib, surgery and pain meds and they gave me the run around for 6 months each time I emailed. Several months after I dropped the class an email went out to all students acknowledging that a revision they made to the system had caused intermittent problems and they reversed the revision, but still they wouldn't acknowledge my refund. I am a very serious student with a 3.85 GPA in my other college Associates degree. I would tell everybody not to trust them with your money and time.

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