Penn Foster Career School Reviews - Certificate in Medical Billing & Coding
Review of Medical Billing & Coding Certificate Degrees
Their Medical Billing and Coding program is a seft taught program. Penn Foster just gives you a book and study materials. There is no teacher interaction at all. The only time you can reach a teacher is when you have to contact one. It takes the teacher a week to get back in touch with you. After realizing this is was a self taught program, if you stop paying for something that you were not getting, they demand the rest of the payment. Of course they have the one-sided agreement, but contracts are really only valid when it benefits both parties. This is the worst scam to be experienced. Especially when they place negative information on a credit report and refuse to delete it after making more money by selling the account to a collection agency. Money they definitely did not earn. No justice, no peace! Please attend a local community college for your career quests. At least you will have a recognizable degree and a teacher. I did not graduate due to the fact that I had no teacher.
First of all, this school is really affordable. Yes, if you are looking to get certified or training it seems like a good choice. With that said, its not very challenging. In my experience, you don't really get help unless you constantly are asking for it. It's so easy to cheat and not push yourself to grow. All they want is your money, and they don't care if you are actually learning and or are on track with your assignments. I understand we are all adults but as teachers and instructors they should at least reach out to students every once in a while. Their offices and staff are a joke. Sorry, I wouldn't go to them, or recommend anybody to go here. I went to them because I didn't have the money to go anywhere else and I wasn't sure if I wanted to do billing and coding or transcription work. So, in a way it did help me, because I didn't spend thousands of dollars to figure this out. Well, it turns out. I am going to do transcription work but I'd rather go to a school that will actually challenge me and where I'll be getting the training, I actually need to further my career.
This program was a great starting point to get all of the information I needed to pass a certification exam. It is self-paced, and not like traditional class courses. Each course always unlocked before I actually got to it, and I never had to wait on books (they were always sent before I needed them). As for tuition; extremely reasonable. Read the agreement, know you're paying what you agreed to whether you finish or not. I was surprised the first time I called Student Care because an actual human answered. Each time I called they answered promptly, were professional, and always helpful. I never had the need to speak to an instructor-- I understood the material, and if I didn't I had Google, AHIMA, CMS, and AAPC for reference.
This past October 1 2015, the medical billing and coding world changed from ICD-9 to ICD-10 diagnosis codes. As I was working through the first 4 worthless classes, I began to notice references to ICD-9 codes only. When I read a phrase that was similar to...the future ICD-10 coding system...I picked up the phone. The entire curriculum was still geared for the old system. Had I continued, I would have wasted $800 plus dollars because my knowledge would have been obsolete. When I was speaking to the representative about dropping the course she told me, "we're almost done building the new website." I advised her they should have taken the course down until the new site had been built. She had no response. I am now in a battle to get them to stop performing auto deductions from my bank account for their so called tuition.
Absolute rip off. Student services is a joke and rude. Don't waste money on this non accredited school. Your better off going to library. Not worth it at all. I can't even get in contact with corporate. I'm trying to report to better business bureau. I paid in full up front. They might care more if your doing monthly payments. Learned not to go to school online. I'm surprised they are still open.
I enjoyed my time with Penn Foster, and graduated less than a year.Once I graduated I took the state exam and now I am a Certified Coder. I plan on going back for my associates degree for the medical assisting program. I love that I can work at my own pace, this was very convenient with my busy schedule. I recommend this school to all my friends, and family.
I am doing billing for OBGYN doctor for more then a year, but I need the certificate, that's why I enrolled in billing and coding classes online.The total program has 51 lessons, almost half of it is not about billing and coding! Its a lot of unnecessary material, which is good for managers, or somebody else only not for billing and coding. I didn' even get to coding classes yet, and i passed already 25 classes. It was about laws and ethics, maths, basic pharmacology, words and excell, stupid projects, english writing, punctuation and a lot more bull. I'm not saying that its not good to know, but you sign up to get classes for medical billing and coding!!! The only usefull lessons were body systems and terminology , which actually you'll have to know when you get to do billing. In general the program could be much shorter and not give you all this unnecessary study material. You'll waste a lot of time before getting to what you need to know, so if you find another school with a program which doesn't have all this extra material which you dont need, go with that one, dont go with penn foster
I am currently enrolled in Medical Billing and Coding and I have to say it was easy till I got to the coding part. It isnt easy which is nice cause things shouldnt just be handed to you. I also went to penn foster for my high school diploma and never had a problem with them. The only thing I hate is how I cant transfer my credits over till my current course is paid for. I am trying to transfer my credits over to their MA program but cant. Minus that the school is great. I love that its all at my own pace. I am a mother of two and I cant always make it to a class but I can sit down at bedtime and do some work and the payments I can work with.
I enrolled at Penn Foster in November 2013, and love it. Signing up was easy and very helpful. The website is very easy to get around.We are currently enrolling our daughter in a community college in our town and the sign up on there website is not clear and the staff at the school are not very helpful. It makes me appreciate how nice of a school Penn Foster is. I have been in the medical field and work for a well known company in my town for 14 years, and with my program have learned so much. The program is helping me do things more accurately and also has shown me in areas I could improve with my professionalism. After I finish my program I had plans to in enroll in our community college here, but after the problems I have had with my daughter's sign and my good experience I have had with Penn Foster. I will enroll in the degree program with Penn Foster with no question.