Penn Foster Career School Reviews - Certificate in Medical Billing & CodingSee reviews of all programs at Penn Foster Career School
Current 2019 student, I find the student portal extremely well put together. This is a 100% self taught course - self paced course. You have 12 months to complete the coursework and then the option to extend your studies twice for additional time for an extra fee if you need to. This is common in most online certificate courses regardless where you go. Is it easy to cheat, well yes but why would you? You are just cheating yourself and i guess this is where your morals would come in. There is help via the student portal via facts and questions, instructor outreach and social community groups. I have found the social groups to be the most viable of all. The contract was clear in black and white, read what you are signing and understand, ask questions. I have found no promise after completion of career assistance or placement, may have been removed prior to my enrollment. The course is difficult and challenging especially if you have no medical background. Take initiative, use study supplements and outer resources along with the course. Upon course completion you get a free voucher to sit for the NHA CBCS exam and / or can sit for the CPC (You Pay) via the AAPC. If you do not have at least 2 yrs prior coding experience to the exam you will receive a CPC-A until your 2 yrs on hands experience is completed. I highly advise doing the AAPC Plexicode classes in addition to your course. This not only gives you real world on hands experience but it eliminates 1 of the required CPC- A years. Know before you sign what type of learner you are, and if you learn better by instructor, traditional classroom settings then this is not for you.
I took the Medical Billing and Coding program and honestly, I don't recommend it. I took a course previous to this at another school and that's the only thing that helped me. This course is very very hard, someone who has never had exposure to medical codes and the books would be totally lost. I was able to finish in 3 months only because I had exposure to the content previously. I wanted to get a diploma thinking it would get my foot in the door at medical offices but it's done anything but. If you want to get a job even as a medical receptionist you'll need to be nationally certified as a coder to really stand out. This diploma isn't what you're looking for. My biggest issue was I'd get high grades on my tests but the teachers grading them would mark answers wrong that were right. I'd call and justify my answers and they'd correct it but, over all it just wasn't the kind of experience I'd want anyone else to go through. I really wouldn't recommend this school I'd say go to an actual school or college and get the hands on experience because this course as far as the coding part goes, a first timer would fail miserably. The coding is way too advanced for an online school especially when you can't have in person help. Lastly, at the time I went they claimed to offer career placement but that never happened.
I like many others do not recommend the medical billing & coding online course as it is waste of time, effort and money. I also, do not understand how they are still in business because they are crooks as far as I can tell. The whole at your own pace they try to sell people on is anything but self paced and yes you will have to pay an extension fee, excuse me what? Yes pay an extension fee to continue to take the courses that are supposed to prepare you for a career. DON'T BELIEVE THE HYPE! Go to an online school that accepts financial aid if you qualify that is. Good luck to you all!
Their Medical Billing and Coding program is a seft taught program. Penn Foster just gives you a book and study materials. There is no teacher interaction at all. The only time you can reach a teacher is when you have to contact one. It takes the teacher a week to get back in touch with you. After realizing this is was a self taught program, if you stop paying for something that you were not getting, they demand the rest of the payment. Of course they have the one-sided agreement, but contracts are really only valid when it benefits both parties. This is the worst scam to be experienced. Especially when they place negative information on a credit report and refuse to delete it after making more money by selling the account to a collection agency. Money they definitely did not earn. No justice, no peace! Please attend a local community college for your career quests. At least you will have a recognizable degree and a teacher. I did not graduate due to the fact that I had no teacher.
First of all, this school is really affordable. Yes, if you are looking to get certified or training it seems like a good choice. With that said, its not very challenging. In my experience, you don't really get help unless you constantly are asking for it. It's so easy to cheat and not push yourself to grow. All they want is your money, and they don't care if you are actually learning and or are on track with your assignments. I understand we are all adults but as teachers and instructors they should at least reach out to students every once in a while. Their offices and staff are a joke. Sorry, I wouldn't go to them, or recommend anybody to go here. I went to them because I didn't have the money to go anywhere else and I wasn't sure if I wanted to do billing and coding or transcription work. So, in a way it did help me, because I didn't spend thousands of dollars to figure this out. Well, it turns out. I am going to do transcription work but I'd rather go to a school that will actually challenge me and where I'll be getting the training, I actually need to further my career.
This program was a great starting point to get all of the information I needed to pass a certification exam. It is self-paced, and not like traditional class courses. Each course always unlocked before I actually got to it, and I never had to wait on books (they were always sent before I needed them). As for tuition; extremely reasonable. Read the agreement, know you're paying what you agreed to whether you finish or not. I was surprised the first time I called Student Care because an actual human answered. Each time I called they answered promptly, were professional, and always helpful. I never had the need to speak to an instructor-- I understood the material, and if I didn't I had Google, AHIMA, CMS, and AAPC for reference.
This past October 1 2015, the medical billing and coding world changed from ICD-9 to ICD-10 diagnosis codes. As I was working through the first 4 worthless classes, I began to notice references to ICD-9 codes only. When I read a phrase that was similar to...the future ICD-10 coding system...I picked up the phone. The entire curriculum was still geared for the old system. Had I continued, I would have wasted $800 plus dollars because my knowledge would have been obsolete. When I was speaking to the representative about dropping the course she told me, "we're almost done building the new website." I advised her they should have taken the course down until the new site had been built. She had no response. I am now in a battle to get them to stop performing auto deductions from my bank account for their so called tuition.
Absolute rip off. Student services is a joke and rude. Don't waste money on this non accredited school. Your better off going to library. Not worth it at all. I can't even get in contact with corporate. I'm trying to report to better business bureau. I paid in full up front. They might care more if your doing monthly payments. Learned not to go to school online. I'm surprised they are still open.
I enjoyed my time with Penn Foster, and graduated less than a year.Once I graduated I took the state exam and now I am a Certified Coder. I plan on going back for my associates degree for the medical assisting program. I love that I can work at my own pace, this was very convenient with my busy schedule. I recommend this school to all my friends, and family.
I am doing billing for OBGYN doctor for more then a year, but I need the certificate, that's why I enrolled in billing and coding classes online.The total program has 51 lessons, almost half of it is not about billing and coding! Its a lot of unnecessary material, which is good for managers, or somebody else only not for billing and coding. I didn' even get to coding classes yet, and i passed already 25 classes. It was about laws and ethics, maths, basic pharmacology, words and excell, stupid projects, english writing, punctuation and a lot more bull. I'm not saying that its not good to know, but you sign up to get classes for medical billing and coding!!! The only usefull lessons were body systems and terminology , which actually you'll have to know when you get to do billing. In general the program could be much shorter and not give you all this unnecessary study material. You'll waste a lot of time before getting to what you need to know, so if you find another school with a program which doesn't have all this extra material which you dont need, go with that one, dont go with penn foster