Portland State University Reviews
My experience with the faculty and the program I was enrolled in was mostly positive. My main issue with the university is the incredibly high differential tuition rates. Receiving my graduate degree has cost twice as much as I initially thought it would, mostly due to misinformation I received from the Financial Aid office. Dealing with this office has resulted in some of the worst customer service I've ever experienced. The wait time to speak with someone is always 30+ min. When you do reach a representative, they're often rude and rushing to get you off the phone. The information I've received on multiple occasions has turned out to be blatantly false and inaccurate, resulting in many instances of financial hardship when funds I was relying on didn't come through. Every time I get a question "answered" by one of their FA reps, I later find out the information was wrong. When I call to dispute charges to my account of missing refunds, I'm basically told "sorry, can't help you." They have absolutely no regard for students who rely on these services to get by. If you plan on relying on financial aid while you receive your education, then I beg you, go somewhere other than PSU.
The program is not as advertised. The bureaucracy is fierce. There is no Federal Aid available unless you are minority with children. I am a 60 minority and been passed over 2x even though my 76 year old mother and I are at 12% median income. Forget about getting help with anything outside of suicide counseling. Any meaningful help is denied. Internships are required, but not vetted. They say they are, but really they are not, so you have to find your own, my advisor told me perhaps more than one internship to meet the credit and content requirement. The program was sold to students as being innovative, perhaps on paper. Cost of living is very high here, it is cheaper to go to Berkley instate and that is a far better school than PSU with a 14% graduation rate(maybe the hard-to-satisfy internship requirement).
PSU's strengths are diversity and community engagement. Not academically rigorous, though there are a few spectacular professors