Roosevelt University Rankings by Salary Score

The majority of staff is rude and unprofessional and cannot respond to emails and no one is really there to help you. They are completely disorganized and almost refuse to make accommodations for individuals who need them. I sent an email almost a month ago about needing an exemption on the meal plan for medical reasons and have not heard a single thing back. This university loves to get you in the door but once you are in they cut scholarships in half, and do not care about the well-being of their students.... Read More I am surprised that anyone has made it through all four years of the school with how horrible the school is. The only good thing that I have to say about the school is that they do fairly OK with Covid protocols but even that it’s mainly performative just like their social justice mission. They will do and say absolutely anything to get you in the door but once you’re there they stop caring about you.

Beware: this school harps on social justice, but will take as much money as they can from you without a second thought. I attended RU from 2017-2020 and relied heavily on financial aid. They gave me a lot of aid which was excellent. However, due to the pandemic and the lack of cheaper tuition due to an all online format, I chose to defer my enrollment to an undetermined date. I notified the financial aid office over one month before the semester was to start. I received a reply stating that they accepted and... Read More understood my choice to defer and didn’t hear anything further. They didn’t not ask for anything regarding paperwork or anything of the like. Then, about a month into the semester I dropped, I received an email that I am on essentially academic probation and that I am failing all of my classes due to lack of attendance (despite them all being dropped). Come to find out, I was never told I had to fill out paperwork in order to finalize the drops. I was not sent the paperwork until the FINAL add/drop date for 100% tuition refund. I supplied the paperwork and did not hear back from anyone. These classes were not dropped until after the 50% tuition refund date. Then in January, I receive a call from a 3rd party billing service Roosevelt apparently uses that I wasn’t aware of. They did not once tell me I had a past due balance, but simply introduced themselves to me. Then, I see on my online portal I’ve been hit with over 3600$ in charges related to the classes. I received no emails or phone calls from Roosevelt or their third party biller that I was past due (not rightfully). THEN, in may I receive a phone call from a debt collector that states I have a debt sent from Roosevelt with an additional 900$ in fees attached to it. So, I relentlessly try to contact the Registrar to figure out why this was sent to collections. After about a month of emailing back and forth, I get word that the classes I dropped were not dropped until September/October. However, one of the classes was given a 100% refund, and the other three weren’t despite being dropped at the same time. Then I am told to file a tuition adjustment petition. I do immediately in late may. Over the course of the next two month, I email weekly to get a status on the petition and am told the Supervisor of the Registar, Luis, has it on his desk in JULY. Now here I am, over a year later and over four months after filing my petition, and have not heard from him or the registrar once regarding its status. I’ve called and emailed over three times a week and am reached with a voicemail box that I never hear from. This school will steal money from you and claim it is YOUR fault all the while acting as though they are all about social justice. Beware