Roosevelt University Rankings by Salary Score

Beware: this school harps on social justice, but will take as much money as they can from you without a second thought. I attended RU from 2017-2020 and relied heavily on financial aid. They gave me a lot of aid which was excellent. However, due to the pandemic and the lack of cheaper tuition due to an all online format, I chose to defer my enrollment to an undetermined date. I notified the financial aid office over one month before the semester was to start. I received a reply stating that they accepted and... Read More understood my choice to defer and didn’t hear anything further. They didn’t not ask for anything regarding paperwork or anything of the like. Then, about a month into the semester I dropped, I received an email that I am on essentially academic probation and that I am failing all of my classes due to lack of attendance (despite them all being dropped). Come to find out, I was never told I had to fill out paperwork in order to finalize the drops. I was not sent the paperwork until the FINAL add/drop date for 100% tuition refund. I supplied the paperwork and did not hear back from anyone. These classes were not dropped until after the 50% tuition refund date. Then in January, I receive a call from a 3rd party billing service Roosevelt apparently uses that I wasn’t aware of. They did not once tell me I had a past due balance, but simply introduced themselves to me. Then, I see on my online portal I’ve been hit with over 3600$ in charges related to the classes. I received no emails or phone calls from Roosevelt or their third party biller that I was past due (not rightfully). THEN, in may I receive a phone call from a debt collector that states I have a debt sent from Roosevelt with an additional 900$ in fees attached to it. So, I relentlessly try to contact the Registrar to figure out why this was sent to collections. After about a month of emailing back and forth, I get word that the classes I dropped were not dropped until September/October. However, one of the classes was given a 100% refund, and the other three weren’t despite being dropped at the same time. Then I am told to file a tuition adjustment petition. I do immediately in late may. Over the course of the next two month, I email weekly to get a status on the petition and am told the Supervisor of the Registar, Luis, has it on his desk in JULY. Now here I am, over a year later and over four months after filing my petition, and have not heard from him or the registrar once regarding its status. I’ve called and emailed over three times a week and am reached with a voicemail box that I never hear from. This school will steal money from you and claim it is YOUR fault all the while acting as though they are all about social justice. Beware

The faculty and advisors were very professional and knowledgeable in their respective fields. Overall the experience was challenging as I was simultaneously working full time while taking 12 credit hours in the evening. Nevertheless, I managed to graduate with honors in May of 2017 with a Bachelors in Paralegal Studies. My only complaint is the exorbitant amount of money I was charged when I failed to make 2 payments to the registrars office. The school sent my account to collections where I was charged $900... Read More in fees on top of the $4000 plus I owed. $900 for what? This really set me back because it negated all the payments I made in the past year. So much for the social justice that Roosevelt University so proudly claims to exemplify. How is justice served when the fees compounded an already dire situation? So disappointed.