Walden University Reviews
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Horrible staff and support. They do not help you out in anyway what so ever it takes five business days at least to get back to a student on the support side. Attending college online is all about the communication and Walden doesn't seem to understand that concept. Horrible experience , horrible faculty and horrible app for phone. If you're an online school don't you think you need updated systems ? Common sense lacking from these people
As an adult learner, especially through online learning, the individual needs self-motivation and have proactive behaviors for seeking help or answers. I have had an extremely positive experience with WU. Just like anything else in life, you get what you put in - I am very happy with my program and the end results.
I have taken online classes at multiple schools and Walden is competitive with structure and demand. Personally, I love the brick and mortar school better because I can interact face-to-face with my peers and instructor. But my husband is in the military and we travel around the world. Online schools have been a blessing to me to finish my passion. Online learning is self-guided. You learn as much as you put into it. If you expect to sit and listen, you will not do well at any online school. The one thing I love at Walden is the support from the library and writing center. I have used the online chat many times to ask questions. I also watch webinars of information that have helped me learn and grow. Online worked for me and I learned quite a bit!
I went to a strong undergrad (U of M) and I wanted to get the same challenge. I started at a local college for my MS in Counseling but it was a joke and the hours did not line up with my job. Plus it was just a bunch of old tenure staff with a random paper and final. I did not know walden would be this challenging. Just like any degree, you get what you give. I read everything and my professors get back to me fairly quickly. You learn alot at the residencies too. It is expensive but worth it. If you are looking for an easy program with minimal work then this isn't for you. The graduation rate is low but I look at it as the strong surviving. We have staff that sit on state boards an the ACA so I respect it. Counseling doesnt pay much but it is respected. I am glad I chose Walden If you are looking to be spoon fed then getting a masters ma not be for you.
The classes were well organized. The work load was appropriate. I feel like I could have been better prepared for the boards by a change of some assignment as some assignments really did not benefit the student. The papers took a long time to complete and other forms of assignments would have better benefited the learning process. Overall, it was good as far as the academical aspect. Now, the student support I cannot describe how horrible it was as far as advisors, financial aid, all the way from the beginning of my first person that was collaborating with me about transcripts and so on. Lots of chasing someone to talk to, being on hold, and questionable hangups. At least 3-4 times someone hung up on me when it seemed like they could not answer my question, this was so frustrating especially having been on hold for a long time prior to. I would look at schools that have better student support, but if you are willing to deal with crappy support and get your degree you will be fine.
I have had a horrible experience with the student support and counseling department with Walden University. The latest issues have been fighting with the Financial Accounting Management Office. I received a FINAL DEMAND FOR PAYMENT NOTICE on March 2nd, 2017 with the notice dated February 9th, 2017. I immediately call the number on the notice and spoke to a lady who did not identify herself. I was incensed to receive this final notice with the threat of collection not having received the first notice nor having ant reference to what was owned. When I attempted to question the individual, she hung up on me. I called again and got a recording that all representatives are busy. I stayed on the line for over 30 minutes while at work to eventually leave a message, which was never returned. The following week I called the main number and spoke to a gentleman and explained the circumstances where he looked up my account. He informed me that I owed $643.80 and that the notices most likely went to my student email. I was incredulous to the fact that notice where going to a student email with not follow up by regular mail, having not used this email in over a year when dropping from the program. I made a check out for the amount and placed it in the mail thinking I was finished with Walden to receive a letter of the collections on Monday the 13th, with a $131.85 additional charge. I placed a call again to the Financial Accounting Management Office to be placed on hold again for a half hour to receive an electronic message to leave my contact information. I have since made two calls where I finally spoke to someone who transferred me to the same number that placed me on hold and eventually messaged that they could not accept the call and leave a message. Since my first call on March 2nd, I have spent a total of 6 hours on the phone to pay a $643.80 bill with no satisfaction. Ive spoken to 3 people outside of the Financial Accounting Management Office asking what I need to do to get someone to return my calls on getting this issue resolved and their response is to talk to someone in the Financial Accounting Management Office.
Pursuing an online education requires a lot of discipline and reading, just like any other brick and mortar school. The only difference is the physical appearance and roll call. Most professors will prefer daily activity as the way of interaction and participation in sharing intellectual info on that weeks assignment. I chose Walden as I was already in the workforce as a banker in my mid-20s and was working 10 hour days. While it isn't the most prestigious institution, you get out what you put in. There's so many reviews that blame the professors or school for their lack skills when in reality it was their fault for not putting in the effort.
As with previous reviews, I too learned not to "rock the boat" with an instructor. After asking for more specific information, versus "cut and paste" type comments on assignments, I was told not to post such comments in the 'contact the instructor' area. My post was removed and I was sent a stern email from the instructor telling me I was "presumptuous" to post this request. Rather than escalate this situation further, I learned to not ask for clarification on any further assignments. I have since transferred to a brick and mortar school. I find the quality of instructors superior to the Walden teachers. Additionally, I feel my tuition is better spent at a university where I am respected as an adult learner and valued customer.
Don't talk back! If an instructor is rude on the blackboard you had better ignore it because if not - they will screw you over like there is no tomorrow. They wasted my student loans. The instructor involved twisted the truth as far as she could. I was in my fourth class. I had completed three and received A's in all of them. And then this instructor entered stage left and just started tearing me apart. Twisting the truth to suit her. I reached out for help and the more I did the worse the problems became. Go to a different school. No grad student needs this garbage. This school is expensive and they do not do anything more than the bare minimum to help you through - clinging to POLICY at all times - rather than just doing what is right. RUN from this program. Also consult YouTube there are a couple of interesting posts from Walden student's on there as well.
I would strongly recommend to NOT seek studies at this institution. Cost The one thing that attracted me to this institution was the textbooks being include into the price of the course. However, 2 classes in I received an email stating that books no longer will be included and it would be a separate cost. The cost of the textbooks are astronomically overpriced and unable to be resold after completion of the class. You ALWAYS get the response that the book is no longer being used. How is it that a book I only used for 10 weeks already no longer being used? You try to sell it back online the most you will get is $10- $15 .The cost of tuition is roughly about $2500 per class Instructors I'm unsure to the training that is provided to instructors that teach online courses, but my observation has been witnessing instructors being confrontational and belittling to students in a discussion forum . Additionally, it appears the focus is not really on understanding the concept of the class .When you seek clarity on a subject, inquiries go unanswered Academic advisors They serve no purpose . Each time you reach out to them they defer you to talk to someone else and I am unclear to their roll . Its a profit making institution so their goal is not to invest in your education or ensure job placement. Their goal is to take as much of your money and you teach yourself