Walden University Reviews
Student & Graduate Reviews (420)
I have had a horrible experience with the student support and counseling department with Walden University. The latest issues have been fighting with the Financial Accounting Management Office. I received a FINAL DEMAND FOR PAYMENT NOTICE on March 2nd, 2017 with the notice dated February 9th, 2017. I immediately call the number on the notice and spoke to a lady who did not identify herself. I was incensed to receive this final notice with the threat of collection not having received the first notice nor having ant reference to what was owned. When I attempted to question the individual, she hung up on me. I called again and got a recording that all representatives are busy. I stayed on the line for over 30 minutes while at work to eventually leave a message, which was never returned. The following week I called the main number and spoke to a gentleman and explained the circumstances where he looked up my account. He informed me that I owed $643.80 and that the notices most likely went to my student email. I was incredulous to the fact that notice where going to a student email with not follow up by regular mail, having not used this email in over a year when dropping from the program. I made a check out for the amount and placed it in the mail thinking I was finished with Walden to receive a letter of the collections on Monday the 13th, with a $131.85 additional charge. I placed a call again to the Financial Accounting Management Office to be placed on hold again for a half hour to receive an electronic message to leave my contact information. I have since made two calls where I finally spoke to someone who transferred me to the same number that placed me on hold and eventually messaged that they could not accept the call and leave a message. Since my first call on March 2nd, I have spent a total of 6 hours on the phone to pay a $643.80 bill with no satisfaction. Ive spoken to 3 people outside of the Financial Accounting Management Office asking what I need to do to get someone to return my calls on getting this issue resolved and their response is to talk to someone in the Financial Accounting Management Office.
Pursuing an online education requires a lot of discipline and reading, just like any other brick and mortar school. The only difference is the physical appearance and roll call. Most professors will prefer daily activity as the way of interaction and participation in sharing intellectual info on that weeks assignment. I chose Walden as I was already in the workforce as a banker in my mid-20s and was working 10 hour days. While it isn't the most prestigious institution, you get out what you put in. There's so many reviews that blame the professors or school for their lack skills when in reality it was their fault for not putting in the effort.
As with previous reviews, I too learned not to "rock the boat" with an instructor. After asking for more specific information, versus "cut and paste" type comments on assignments, I was told not to post such comments in the 'contact the instructor' area. My post was removed and I was sent a stern email from the instructor telling me I was "presumptuous" to post this request. Rather than escalate this situation further, I learned to not ask for clarification on any further assignments. I have since transferred to a brick and mortar school. I find the quality of instructors superior to the Walden teachers. Additionally, I feel my tuition is better spent at a university where I am respected as an adult learner and valued customer.
Don't talk back! If an instructor is rude on the blackboard you had better ignore it because if not - they will screw you over like there is no tomorrow. They wasted my student loans. The instructor involved twisted the truth as far as she could. I was in my fourth class. I had completed three and received A's in all of them. And then this instructor entered stage left and just started tearing me apart. Twisting the truth to suit her. I reached out for help and the more I did the worse the problems became. Go to a different school. No grad student needs this garbage. This school is expensive and they do not do anything more than the bare minimum to help you through - clinging to POLICY at all times - rather than just doing what is right. RUN from this program. Also consult YouTube there are a couple of interesting posts from Walden student's on there as well.
I would strongly recommend to NOT seek studies at this institution. Cost The one thing that attracted me to this institution was the textbooks being include into the price of the course. However, 2 classes in I received an email stating that books no longer will be included and it would be a separate cost. The cost of the textbooks are astronomically overpriced and unable to be resold after completion of the class. You ALWAYS get the response that the book is no longer being used. How is it that a book I only used for 10 weeks already no longer being used? You try to sell it back online the most you will get is $10- $15 .The cost of tuition is roughly about $2500 per class Instructors I'm unsure to the training that is provided to instructors that teach online courses, but my observation has been witnessing instructors being confrontational and belittling to students in a discussion forum . Additionally, it appears the focus is not really on understanding the concept of the class .When you seek clarity on a subject, inquiries go unanswered Academic advisors They serve no purpose . Each time you reach out to them they defer you to talk to someone else and I am unclear to their roll . Its a profit making institution so their goal is not to invest in your education or ensure job placement. Their goal is to take as much of your money and you teach yourself
Walden University has been described by many as the online equivalent of Harvard University. And, I agree! In order to succeed at Walden, you must be a self-starter and be incredibly motivated for academic success. Walden has the best teachers, curriculum, program of change philosophy, knowledgeable professionals in their fields, and equally expensive. You must advocate for yourself too because unless you raise the issues that bother you, none of the academic advisers will be able to help you. I have had two degrees from two separate brick and mortar schools with help from colleagues and face-to-face assurances from instructors, but not so at Walden. To be successful at Walden, you have to grow up! And so, I did.
The absolute worst college experience ever, especially with financial aid and the FAM department. Teachers are ok, seemed well prepared. Already had a college degree, looking to add to my expertise, but the admin staff id's the most unprofessional and unkind I have every dealt with at any institution, our business for that matter. You'd better hope you don't have a problem with your financial aid going through, or you're going to be lead down a path of lies and manipulation that's end up getting you in the end, literally. The Clinton's have a vested interest in this university, so do your homework on them and this sorry excuse of a school before making an important decision.
I have been frustrated with Walden for many things but the one thing I praise them for is the caliber of teaching staff and the preparation for licensure. They work hard to make sure when it comes to licensure, there is a smoother process. The course work is crazy and it is extremely challenging to work full-time while attending Walden. Those who work part-time will fare better. The teaching staff and advisers are empathetic and wonderful. If you are looking for easy, this is not the place. If you are looking to be prepared for licensure-jump on in!
Stay away from Walden if you're looking to complete a Ph.D. without going broke. I began my program in 2008, thinking I would be able to complete my studies in five years. It is now 2016 and I'm still not finished because of the exceptionally long time it takes to get any writing reviewed. Any time I turn in an assignment, instructors have 14 days to review. While working with my dissertation committee, this means that each person has two weeks to review my work and return it. They do not do this concurrently, but consecutively. I've wasted numerous quarters (12-weeks) simply waiting for work to come back to me. I almost always complete my revisions within a few days, but each committee member then has two additional weeks to review. I have no choice but the finish this (I'm finally within two quarters of completing my dissertation), but I would strongly advise students to find another school. In addition to the wait times, I've also had my entire dissertation committee changed since I started it in 2012. I don't know why the first committee member quit. The second committee member to quit was my Dissertation Chair. She decided to retire in the middle of a quarter without telling anyone. Took me almost six weeks (1/2 of a quarter) to find a replacement. Then the new Chair had to have time to review my work. This summer, my methodologist quit due to health reasons. I've spend the last two weeks trying to find another methodologist who specializes in quantitative data analysis. During my phone conference with him, he stated that he doesn't agree with the methodology I'm using, so now I'm going to have to change that. It seems to just go on and on. None of my committee members seem to talk to each other, and they certainly don't agree with each other on how I'm conducting my study. I'm very frustrated and will never recommend Walden to anyone.
Attending Walden University was the worst decision ever! My professor did not follow the syllabus nor did she grade on time. I brought my complaint to the dean and it was not addressed or resolved. I feel as though Walden University took my tuition and did not give me what I paid for which was a full course. The academic department is not supportive of its students and acts in an unethical manner. It is all about the money! The let the professors act rudely and not perform their duties!! total waste of time.